Maninder Pal Singh
Fontana,CA
Summary
Results-driven professional with extensive experience at Amazon, focused on driving sales through strategic customer engagement and innovative teaching methodologies. Proficient in Python, with a strong track record in project coordination and training initiatives that yield measurable outcomes. An experienced Computer Systems Analyst adept at assessing, designing, and implementing efficient computer systems to enhance productivity and align technology solutions with business objectives. Committed to leveraging technical expertise and emerging technologies to support organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AWS Developer
Amazon
Ontario, CA
07.2024 - Current
- Increased sales by encouraging customers to purchase additional products and services.
- Maintained professionality and efficiency while working closely with leadership.
- Communicated regularly with instructors regarding any changes or updates required in course content.
- Utilized a variety of teaching methods such as problem-solving exercises, simulations, role plays.
- Troubleshot, tested and remedied issues before software deployment.
- Defined and conducted design processes at all stages, including research, conceptualization, testing and implementation.
- Developed cloud-native applications using Amazon Web Services services such as EC2, S3, CloudFormation, Lambda and API Gateway.
- Installed and configured monitoring tools such as Splunk to track real time application performance metrics from different sources including logs stored on S3 buckets.
- Monitored cloud environments using tools like CloudWatch and Prometheus to ensure SLAs are met.
- Worked closely with DevOps teams for continuous integration and delivery of software products using Terraform or Ansible playbooks.
Dispatcher
Golden Mile Inc.
Fontana, CA
04.2023 - 05.2024
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Maintained logs of all incoming calls and assigned tasks.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Computer Systems Analyst
Lenovo
Palo Alto, CA
03.2020 - 02.2023
- Tested, maintained and monitored computer programs and systems.
- Provided technical support to users with regard to computer applications and programs.
- Relayed complex computer details to non-technical personnel in terms for easy understanding.
- Used computer in analysis and solution of business problems.
- Installed new hardware components such as processors, memory modules, hard drives.
- Performed regular backups of critical data using backup solutions such as Symantec Backup Exec.
- Conferred with clients regarding information processing or computation needs.
- Developed databases to store customer data using SQL queries.
- Troubleshot program and system malfunctions to restore normal functioning.
- Managed inventory tracking system for all IT assets throughout the company's departments.
- Developed and managed project plans while providing status updates to management.
- Analyzed clients' current computer systems and devised methods for added functionality.
Education
GED -
GEDWorks
Fontana, CA09-2025
Associate of Arts - Computer Science
Alexander College
Burnaby, CA05-2019
Diploma in Computer Application & Hardware - Computer
Times Institutes of Technology & Management
Ludhiana, PB 05-2017
Skills
- Peer mentoring
- Online learning platforms
- Adaptive learning
- Training facilitation
- Study techniques
- Lesson implementation
- Customer relationship management
- Customer service
- Customer relations
- Call handling
- Delivery support
- Training new hires
- Driver communication
- [C, C] proficiency
- Report writing skills
- Data structures
- Web development
- Expertise in [Python]
- Project coordination
- AWS EC2 management
- AWS security best practices
- Cloud architecture design
- Troubleshooting
- Docker mastery
- DevOps principles
- AWS cloudtrail auditing
- Software development
- Database management
- Cloud computing
Certification
- Behind The Smile
- Life Insurance
- (NIIT) 256HR Diploma in Computer Applications ( Core Programming & Protocols and Internetworking Standards)
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Accomplishments
- High School Scholarship
- High GPAs
- Awarded with Creative Project Management
Affiliations
- Volunteer Experience with Khalsa Aid in LA Fires
Timeline
AWS Developer
Amazon
07.2024 - Current
Dispatcher
Golden Mile Inc.
04.2023 - 05.2024
Computer Systems Analyst
Lenovo
03.2020 - 02.2023
GED -
GEDWorks
Associate of Arts - Computer Science
Alexander College
Diploma in Computer Application & Hardware - Computer
Times Institutes of Technology & Management
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