Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manish Gangode

Nashik,Maharashtra

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

dfw marriott airport south
Fort Worth, TX
11.2024 - 10.2025
  • Greeted and welcomed guests upon arrival at the front desk.
  • Managed check-in and check-out processes efficiently for all guests.
  • Answered phone calls and responded to guest inquiries promptly.
  • Assisted guests with room assignments and special requests as needed.
  • Collaborated with housekeeping to ensure room readiness for arrivals.
  • Processed payments and handled billing inquiries accurately at the front desk.
  • Resolved customer complaints promptly and courteously.
  • Provided information about hotel amenities, services, and local attractions.

Reservation Trainee

Gateway Hotel
Nashik, Maharashtra
12.2023 - 09.2024
  • Assisted guests with reservation inquiries and provided information on hotel services.
  • Processed booking requests using the hotel management software efficiently.
  • Collaborated with front desk team to ensure smooth guest check-in and check-out.
  • Communicated with guests to confirm reservations and address any special requests.
  • Enhanced guest experience by providing accurate information about local attractions.
  • Answered incoming calls from customers seeking accommodation booking assistance.

Industrial Trainee

Gateway Hotel
Nashik, Maharashtra
12.2021 - 04.2022
  • Assisted team in daily operations of hotel guest services.
  • Supported housekeeping staff in maintaining cleanliness and orderliness.
  • Provided front desk support, handling guest inquiries and check-ins.
  • Participated in training sessions to learn hospitality best practices.
  • Communicated effectively with team members to improve service delivery.
  • Supported team by operating equipment.

Education

Bachelor of Science - Hospitality Management

Dr. D.y.patil IHMCT
Pune
04-2023

Bachelor of Commerce - Commerce

Kthm College
Nashik
04-2020

Skills

  • Guest relations
  • Reservation management
  • Payment processing
  • Complaint resolution
  • Front desk operations
  • Customer service

Languages

English
Professional
hindi
Professional
Marathi
Native/ Bilingual

Timeline

Front Desk Agent

dfw marriott airport south
11.2024 - 10.2025

Reservation Trainee

Gateway Hotel
12.2023 - 09.2024

Industrial Trainee

Gateway Hotel
12.2021 - 04.2022

Bachelor of Science - Hospitality Management

Dr. D.y.patil IHMCT

Bachelor of Commerce - Commerce

Kthm College

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