Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Manish Kumar

Manish Kumar

Cloud Platform Solutions | DevOps | SRE
Broomfield,Colorado

Summary

Objective

Seeking challenging key position in Cloud Solution Architecture Space for a results-oriented organization, which seeks an ambitious and career-conscious person to apply acquired skills, knowledge and experience towards mutual growth and development

Summary

Highly acclaimed, technical professional with total 15 plus years of progressive experience providing advanced virtualization, cloud computing and integration across multiple industrial sectors, around 11 years of Integration experience B2B, A2A and 4 years of experience in AWS clouds. Managed multiple complex projects, coordinating with clients, vendors, and multi-level staff to consistently execute projects within budget and ahead of schedule

Overview

15
15
years of professional experience

Work History

Platform Solutions

Zoll Data Systems
Broomfield, CO
02.2022 - Current
  • Provide technical solutions to complex problems
  • Provide guidance and expert-level support to product developers
  • Contribute to AWS architecture, development, maintenance, automation and orchestration for application pools, websites, data services, virtual networks, security, monitoring and other platform services.
  • Participate with Architects and product development teams within Agile processes to build rock-solid services and expand SaaS and Hosting platform.
  • Contribute to successful completion of all aspects of major programs
  • Building VM's for Emergency Medical Services customers in AWS Cloud platform.
  • Doing installation of various ZOLL Proprietary products like Fire RMS, RescueNet Dispatch and Billing, Respond, Image Viewer, Maps, Crystal Reports, ePCR..
  • 3rd Party software installation prerequisites, security checks (HIPAA Compliance ) and installation.
  • Delivery the project based technical aspects, risks, challenges, cost, quality.
  • Monthly cost optimization incurred for AWS.
  • Participate in critical incident management and root cause analysis

Platform Engineer

RANDSTAD INDIA PRIVATE LTD
Kolkata, West Bengal, India
06.2020 - 01.2022
  • Provide technical solutions to complex problems
  • Provide guidance and expert-level support to product developers
  • Contribute to AWS architecture, development, maintenance, automation and orchestration for application pools, websites, data services, virtual networks, security, monitoring and other platform services.
  • Participate with Architects and product development teams within Agile processes to build rock-solid services and expand SaaS and Hosting platform.
  • Contribute to the successful completion of all aspects of major programs
  • Building VM's for Emergency Medical Services customers in AWS Cloud platform.
  • Doing installation of various ZOLL Proprietary products like Fire RMS, RescueNet Dispatch and Billing, Respond, Image Viewer, Maps, Crystal Reports, ePCR..
  • 3rd Party software installation prerequisites, security checks (HIPAA Compliance ) and installation.
  • Delivery the project based technical aspects, risks, challenges, cost, quality.
  • Monthly cost optimization incurred for AWS.
  • Participate in critical incident management and root cause analysis

Cloud Development Team Lead

Tata Consultancy Services
Atlanta, GA
07.2019 - 05.2020
  • Worked on webMethods Integration cloud to develop integration API for Order , ASN an Order Status.
  • Worked on API management and Rest implementation for various integrations.
  • Worked on OAuth / JWT security tokens.
  • Team coordination and API documentation.
  • Handling risk by sharing API demo with the developers , getting feed back and working on improvements.
  • Working with SAG to resolve issues faced while doing development as product bug

Information Technology Operations Team Lead

Tata Consultancy Services
Westminster, CO
06.2015 - 06.2019
  • Communicating and interacting with customer to fix the PROD and NON-PROD issues on a daily basis.
  • Sync and Synergize between various internal teams like Engineering,QE,Customer integration(PO,ASN,Invoice,POR) to support build and release.
  • Work on stories to support testing, execution, approvals, deployment.
  • Communications and coordination between various integrations layers like frontend, middleware , database , MQ , ESB,Rapid response in case of any maintenance outage or any high priority incidents.
  • Working on Root-Cause-Analysis of any high priority incidents.
  • Vigilant and preparation of impact report for weekly releases.
  • Coordination and handover with teams located in different geographical locations like Mexico, India.
  • Keep a close watch on daily contact PO's,ASN's ,POR's and Invoice processing smoothly.
  • Analysis, troubleshooting and solution to see the failure points of transactions with customer that raised an issue.
  • Raising defect for any bug found during trouble shooting an issue to improve the functioning of interface.
  • Communication and issue resolution to customers for the yearly Staples certificate renewal process.

Associate Consultant

Cognizant Technologies Solutions
Kolkata, West Bengal, India
07.2011 - 05.2015
  • Coordinated with the clients to understand the business requirements.
  • Managed team of four members as Onsite Coordinator and contributed primarily towards requirement gathering, requirement freezing, estimation, design, development, unit testing.
  • Done proof of concept for real time integration with webMethods and AS400 system.
  • Created/review technical design document and mapping sheet.
  • Interacting with team members & preparing the requirement analysis documents & initiating the requirement freeze activity with client technical associates
  • Creation of message exchange protocol specification in between RLS and front-end system.
  • Coordinating with offshore team member to help them understand the requirement clearly.
  • Performed peer review of code and unit test cases
  • Generating weekly status report
  • Coordinated with the clients to understand the business requirements.
  • Performed Design and Development for Enquiry, Quotation and Policy Issuance interface
  • Worked on inbound and outbound message specifications with AXA and HSBC.
  • Understood AXA integration framework (AIF) and used it in the integration development.
  • Unit testing and System testing.
  • Defect fixing in various environments DEV, SIT, UAT.
  • Coordinated with AXA and HSBC MQ team to capture initial message routing information and setting up the MQ and WebMethods integration point.

Programmer Analyst

Quinnox Consultancy Services
Bangalore, Karnataka India
05.2007 - 06.2011
  • Debugging & resolving the issue for the failed transaction and working on all priority tickets.
  • Creating profiles and agreements for customers using Webmethods Trading network tool.
  • Managing planned and unplanned outage.
  • Performing monitoring of all the IS servers and client queues through MWS.
  • Have written code for monitoring Integration server response as part of maintenance activity.
  • Generating standard operating procedure for different interfaces.
  • Performed monitoring of various public queues in Trading Network.
  • Involved in Project planned monthly outage discussions having team across the globe.

Education

Masters of Computer Science - Computer Science

Kurukshetra University
Kurukshetra, Haryana India
04.2007

Skills

CERTIFICATIONS

  • AWS Certified Developer – Associate
  • AWS Certified Solutions Architect – Associate

AWS Services

  • AM, VPC, EC2, ELB, Autoscaling, S3, RDS, Route53, Lambda, Cloud Trail, Could Watch, AMI, EFS, Elastic Cache, CloudFront, ECS, Elastic Beanstalk,SQS, SNS, DynamoDB, API Gateway, CDK, Cognito, Step Functions, WAF, Directory Service, Budget service, Cost Explorer

Networking

  • VPC, Subnets, security NACL, Security Group, Internet Gateway, NAT Gateway, VPC Endpoint

Database

  • Amazon RDS, Dynamo DB, Mongo DB

Data Protection

  • AWS KMS, ACM

Automation

  • Systems Manager, Packer

DevOps

  • Git, GitHub repository, Serverless Framework, CICD (CodeCommit, CodePipeline, CodeBuild, CodeDeploy)

Language

  • Python packages used (boto3, request, pandas, tkinter, JSON, PyYAML, Flask)

Integration Suite

  • Software AG WebMethods

Timeline

Platform Solutions

Zoll Data Systems
02.2022 - Current

Platform Engineer

RANDSTAD INDIA PRIVATE LTD
06.2020 - 01.2022

Cloud Development Team Lead

Tata Consultancy Services
07.2019 - 05.2020

Information Technology Operations Team Lead

Tata Consultancy Services
06.2015 - 06.2019

Associate Consultant

Cognizant Technologies Solutions
07.2011 - 05.2015

Programmer Analyst

Quinnox Consultancy Services
05.2007 - 06.2011

Masters of Computer Science - Computer Science

Kurukshetra University
Manish KumarCloud Platform Solutions | DevOps | SRE