MANISH SINGH
Chicago
Summary
- SAP Commerce Solution Architect with 14+ years of experience designing and delivering enterprise-scale SAP Commerce (Hybris) solutions across B2B and B2C domains, with strong alignment to BFSI (Banking) and Telecom domains, enabling secure, scalable, and highly integrated digital platforms
- Client-facing solution architect and technical advisor, experienced in leading discovery workshops, technical assessments, roadmap planning, and estimations, while collaborating with stakeholders, mentoring teams, and promoting engineering best practices.
- Proven expertise in defining end-to-end SAP Commerce Cloud (CCv2) architectures, including on-premise to CCv2 migrations, platform upgrades, multi-instance consolidation, and cloud-native modernization.
- Currently serving as Solution Architect at Signet Jewelers, owning architecture, technical governance, and delivery of mission-critical global eCommerce platforms aligned to business objectives.
- Strong background establishing enterprise integration patterns with SAP S/4HANA / ECC, ERP, OMS, DOM, PIM, and third-party platforms such as Forter, Loqate, Radial, Paymetric, Promise Engine, Vertex, Avalara, Salesforce, Okta, OTMM, and ESB systems.
- Hands-on technical leader with deep knowledge of SAP Commerce core frameworks (ServiceLayer, data modeling, ImpEx, Solr, OCC, WCMS, BackOffice) and experience leading architecture reviews, code assessments, and performance optimization initiatives.
- Experienced in CCv2 build, deployment, and environment management, including manifest configuration, CI/CD pipelines, and DevOps practices across AWS and Azure, ensuring scalable and resilient platform delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Solution Architect
Signet Jewelers
11.2023 - Current
- Led enterprise-scale SAP Commerce Cloud (CCv2) transformation to modernize the digital commerce platform, enable composable architecture, and improve omnichannel customer experience across multiple global brands.
- Led front-end modernization and composable commerce migration from Accelerator to Spartacus, improving scalability, performance, and long-term platform sustainability.
- Delivered AI-driven delivery promise capability, enhancing customer experience and generating $23M in incremental revenue.
- Defined and implemented enterprise risk, compliance, and fraud prevention integrations, strengthening checkout security and reducing operational risk.
- Re-architected omnichannel fulfillment and checkout journeys, including Apple Pay, Google Pay, and UPS Pickup (Canada), improving conversion and driving $4M in additional business value.
- Technology: SAP Commerce Cloud (CCv2), Hybris 2211, Java/J2EE, DOM, SAP CAR, Solr, ESB, Loqate, Promise Engine, Forter, Radial, Apple Pay, Paze, Bazaar Voice
Technical Architect
Chevron
10.2021 - 11.2023
- Led SAP Commerce Cloud (CCv2) modernization and cloud migration for a global energy enterprise, enabling platform scalability, security, and enterprise-grade integrations.
- Architected and delivered on-premise Hybris (2005) to CCv2 (2211) migration, ensuring minimal business disruption.
- Defined cloud deployment, environment strategy, and CCv2 portal configuration.
- Led SSO implementation and coordinated multi-team integrations across Salesforce, OTMM, Paymetric, and middleware platforms.
- Directed go-live cutover planning and execution, ensuring a stable production rollout.
- (Lubes & Marine)
- Technology: SAP Commerce Cloud (CCv2), Hybris 2211, Java/J2EE, Salesforce, OTMM, Paymetric, WebMethods, Azure
Technical Lead
Powell Electronics
09.2020 - 10.2021
- Designed and delivered a B2B SAP Commerce Cloud solution for a global electronics distributor, enabling real-time pricing, inventory visibility, and order fulfillment.
- Defined B2B solution architecture, catalog strategy, and integration design.
- Led real-time SAP ECC integrations for pricing, inventory, and order fulfillment.
- Implemented CPI and Paymetric integrations and delivered dynamic navigation and prescription-based ordering to improve user experience and operational efficiency.
- Technology: SAP Commerce Cloud (CCv2), Hybris 2011, SAP ECC, CPI, REST, OTMM
Technical Lead
Monster Energy
11.2019 - 09.2020
- Delivered a POS-focused SAP Commerce Cloud solution supporting retail and event-based sales for a global consumer brand.
- Led solution architecture and technical discovery workshops.
- Implemented SSO, external product hierarchy integrations, and SAP ECC integrations for stock, pricing, and order fulfillment.
- Integrated DAM and designed prescription-based ordering data model.
- Technology: SAP Commerce Cloud (CCv2), Hybris 1905, Java/J2EE, SAP ECC, OTMM, REST APIs
Senior SAP Commerce Consultant
Cintas
06.2018 - 10.2019
- Supported SAP Commerce platform modernization for a large-scale B2B rental and services organization to improve performance and scalability.
- Supported Hybris upgrade from 5.2 to 6.7, including Solr and Backoffice modernization.
- Designed OData-based integrations to reduce middleware dependency and improve performance.
- Delivered B2B credit management, OCC capabilities, and automated operational processes.
- Technology: SAP Commerce (Hybris 5.2, 6.7), Java/J2EE, REST, OData, Solr
Senior SAP Commerce Consultant
Callaway Golf
12.2016 - 05.2018
- Delivered SAP Commerce B2B implementation replacing a legacy .NET storefront for a global sports brand.
- Implemented SAP Commerce B2B Accelerator with catalog, product, and pricing models.
- Designed data models, catalog hierarchies, and WCMS workflows.
- Led Solr, Hot Folder, BackOffice configurations, and supported full delivery lifecycle and performance tuning.
- Technology: SAP Commerce (Hybris 6.2), Java/J2EE, Solr, WCMS
Software Consultant
AT&T
08.2014 - 12.2016
- Contributed to enterprise middleware and data integration platforms supporting large-scale telecom operations.
- Developed JMS-based services for order and data routing.
- Built logging, monitoring, and data processing pipelines to improve system observability and stability.
- Collaborated with stakeholders across delivery and production support.
- Technology: Java, JMS, EJB, JDBC, Oracle 11g, WebLogic
Software Engineer
ANZ Bank (Singapore), HSBC (UK)
05.2012 - 07.2014
- Contributed to enterprise liquidity and cash management platforms supporting global banking clients.
- Designed interest calculation, pooling, and sweeping modules for intraday and cross-border liquidity management.
- Implemented SWIFT MT101/MT102 integrations and MQ-based accounting workflows.
- Built data validation, persistence, and reporting components and supported production rollouts and platform stability.
- Technology: Spring MVC, EJB, JMS, JDBC, Oracle 11g, WebSphere
Education
Master of Computer Applications -
Bharati Vidyapeeth University
Pune01.2011
Skills
- SAP Hybris Commerce Cloud
- Expertise in CCv2 architecture
- AWS
- Azure
- CI/CD
- Git
- Maven
- B2B/B2C
- OCC
- Cart & Checkout
- Promotions/Product Management
- Catalog Management /Order Management
- Solr
- OTMM
- SAP ECC Order Replication
- DOM
- SAP ECC
- S/4HANA
- CPI
- ESB
- REST/SOAP
- Synchronous/Asynchronous integration patterns
- Forter
- Radial
- Promise Engine
- Loqate
- Paymetric
- Vertex
- DAM
- Bazaar Voice
- Tangible
- Java
- J2EE
- Spring
- RESTful APIs
- OAuth 20
- JWT
- Spring Integration
- Architecture Reviews
- Technical Assessments
- Vendor Management
- Agile Delivery
- Cross-functional Stakeholder Collaboration
- Enterprise architecture design
Certification
- SAP Commerce Cloud Development Professional (1905)
- SAP Commerce Cloud Development Professional/Business User (1811)
- SAP Certified Development Professional - SAP Commerce 6.2
- IBM DB2 Certified
Technical Skills
SAP Commerce (Hybris 2211, 2111, 2011, 2005, 1905, 6.7, 6.2, 5.2), CCv2 Architecture, B2B/B2C, OCC, WCMS, ASM, Cart & Checkout, Promotions, Product & Catalog Management, Solr, OTMM, Order Management, SAP ECC Order Replication, DOM, SAP Commerce Cloud (CCv2), AWS, Azure, CI/CD, Git, Maven, SAP ECC / S/4HANA, CPI, ESB, REST/SOAP, synchronous & asynchronous integration patterns, Forter, Radial, Promise Engine, Loqate, Paymetric, Vertex, DAM, Bazaar Voice, Tangible, Java, J2EE, Spring, RESTful APIs, OAuth 2.0, JWT, Spring Integration, Solution Architecture, HLDs / LLDs, Architecture Reviews, Technical Assessments, Vendor Management, Agile Delivery, Cross-functional Stakeholder Collaboration
Timeline
Solution Architect
Signet Jewelers
11.2023 - Current
Technical Architect
Chevron
10.2021 - 11.2023
Technical Lead
Powell Electronics
09.2020 - 10.2021
Technical Lead
Monster Energy
11.2019 - 09.2020
Senior SAP Commerce Consultant
Cintas
06.2018 - 10.2019
Senior SAP Commerce Consultant
Callaway Golf
12.2016 - 05.2018
Software Consultant
AT&T
08.2014 - 12.2016
Software Engineer
ANZ Bank (Singapore), HSBC (UK)
05.2012 - 07.2014
Master of Computer Applications -
Bharati Vidyapeeth University