Summary
Overview
Work History
Education
Skills
Accomplishments
Software Skills
Timeline
Manish Vijayvergiya

Manish Vijayvergiya

Director of Application Development & Operations
Downingtown,PA

Summary

Manish Vijayvergiya is a result-oriented, highly motivated, and well-respected Director of Application Development & Operations at Cencora (AmerisourceBergen). Known for his customer-focused and trustworthy approach, Manish excels in leading and managing teams to deliver high-quality products on time and within budget, consistently exceeding stakeholders' expectations.

Manish's expertise spans over 24 years of experience with application development and system integration across diverse industries, including HealthCare, Retail, Food and e-commerce. He has made significant contributions to renowned organizations such as Cencora, eBay Enterprise, Conagra Foods, Coty Inc., Ahold Inc., and Amazon. His strategic leadership drives the successful management of the Enterprise EDI Integration platform at Cencora, ensuring seamless integration and optimal functionality to support organizational success.

A strategic Information Technology Manager, Manish is skilled in guiding navigation of modern technology, developing, delivering, and supporting strategic plans. He excels in translating technical requirements into business solutions and has a proven track record of building positive relationships with internal and external stakeholders.

Manish holds a bachelor's degree in Computer Science/Engineering, which underpins his technical prowess. He resides in the greater Philadelphia area with his wife and two children. Outside of his professional achievements, Manish finds immense fulfillment in cooking and gardening, reflecting his dedication to cultivating both delicious flavors and thriving green spaces.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work History

Director of Application Development & Operations

Cencora
01.2016 - Current

• Product Management: Owned and prioritized product backlog, maintaining a current and in-depth understanding of business processes, needs, and objectives. Oversaw entire product deployments from vision and creation to rollout and delivery. Managed implementation of new features by outlining plans and specifications.
• Development and Customization: Authored development guidelines to expedite application design efforts through custom-built frameworks. Customized in-development software to meet internal and external clients' requirements while aligning with the company's vision. Contributed heavily to the product development lifecycle of both back-end and customer-facing solutions.
• Technical Leadership and Mentorship: Worked with developers and service managers to realize technological solutions. Mentored team members, sharing skills and expertise, and encouraged ideas and suggestions for improvement. Constructed architecture governance processes and communicated parameters to development, service owners, and support staff during training and demos.
• Strategic Planning and Deployment: Focused on building critical features upfront to identify constraints and technical challenges. Reviewed business success drivers and applied strategic prioritization to future architectural updates. Formed deployment strategies for software updates at multi-platform organizations using IBM's B2B Integrator and Axway's B2Bi.
• Stakeholder Communication and Collaboration: Drafted visual representations of software architecture design for presentation to stakeholders. Managed the balance between technical constraints and business objectives to ensure successful project outcomes.

Solutions Architect, Product Owner

Radial Inc.
10.2009 - 01.2016

• Product Management: Owned and prioritized product backlog, maintaining a current and in-depth understanding of business processes, needs, and objectives. Oversaw entire product deployments from vision and creation to rollout and delivery. Managed implementation of new features by outlining plans and specifications.
• Development and Customization: Authored development guidelines to expedite application design efforts through custom-built frameworks. Customized in-development software to meet internal and external clients' requirements while aligning with the company's vision. Contributed heavily to the product development lifecycle of both back-end and customer-facing solutions.
• Technical Leadership and Mentorship: Worked with developers and service managers to realize technological solutions. Mentored team members, sharing skills and expertise, and encouraged ideas and suggestions for improvement. Constructed architecture governance processes and communicated parameters to development, service owners, and support staff during training and demos.
• Strategic Planning and Deployment: Focused on building critical features upfront to identify constraints and technical challenges. Reviewed business success drivers and applied strategic prioritization to future architectural updates. Formed deployment strategies for software updates at multi-platform organizations using IBM's B2B Integrator.
• Stakeholder Communication and Collaboration: Drafted visual representations of software architecture design for presentation to stakeholders. Managed the balance between technical constraints and business objectives to ensure successful project outcomes.

EDI Manager

Hayneedle, Inc.
07.2009 - 09.2009

• Cross-functional Collaboration and Capacity Building: Expanded organizational capacity by collaborating across departments on priorities, functions, and common goals.
• Cost Control and Budget Optimization: Controlled costs and optimized spending by restructuring budgets for labor, capital assets, inventory purchasing, and technology upgrades.
• Productivity and Process Improvement: Maximized productivity by keeping detailed records of daily progress and identifying areas for improvement. Applied customer feedback to develop process improvements and support long-term business needs. Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
• Data Analysis and Reporting: Compiled data highlighting key metrics to report information, determine trends, and identify methods for improving store results. Evaluated report data to proactively adjust and enhance operations.

EDI Architect, Team Lead

Coty Inc.
03.2007 - 06.2009

• Resource and Time Management: Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions. Managed schedules, accepted time off requests, and found coverage for short shifts.
• Team Collaboration and Relationship Building: Established open and professional relationships with team members to achieve quick resolutions for various issues. Collaborated with buyers and team members to design and build new applications for digital reporting, enhancing tracking for daily pick, pack, and shipment requirements, reducing costs, and increasing temp staffing utilization at the warehouse.
• Coaching and Development: Coached team members in techniques necessary to complete job tasks. Documented counts and sorted finished work to promote easy access for shipping or additional processing.
• Production and Financial Planning: Developed monthly and daily production output plans to deliver on customer service and financial metrics.

EDI Architect, Team Lead

Ahold USA
06.2006 - 03.2007

• Resource and Time Management: Minimized resource and time losses by directly addressing employee or production issues and implementing timely solutions.
• Strategic Planning and Documentation: Devised overall strategy for documentation, including as-built designs and final System Architecture Design (SAD). Created new and innovative approaches to problems and discussed strategies with project managers.
• Client Consultation: Consulted with clients to determine the functional and spatial requirements of new structures, ensuring alignment with project goals.
• Team Coaching and Development: Coached team members in techniques necessary to complete job tasks. Instructed junior team members on protocols and procedures for SLA/OLA to minimize the time taken to resolve production incidents.
• Cross-functional Collaboration: Participated in cross-functional team-building activities to enhance team cohesion and effectiveness.

Development Team Lead

Amazon
03.2006 - 05.2006

• System Architecture and Development: Delivered and maintained scalable system architecture to support high-availability internet sites with various internal applications. Directed software design and development across multifaceted teams to meet client needs for functionality, timeline, and performance.
• Coding and Technical Requirements: Determined coding requirements for site creation, e-commerce capability, security, and specialized scripts. Translated customer requirements into technical site concepts for development and quality teams, creating JIRA stories for initial planning and prioritizing purposes.
• Client Consultation and Collaboration: Consulted with clients to determine the functional and spatial requirements of new structures, ensuring alignment with project goals.

Development Team Lead

ConAgra Foods
06.2002 - 02.2006

• Reporting and Documentation: Prepared detailed reports on updates to project specifications, progress, identified conflicts, and team activities. Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance. Updated documentation with project deviations to capture changes.
• Collaboration and Testing: Collaborated with product management to design, build, and test systems. Performed regression and system-level testing to verify software quality and function prior to release.
• Coding and Development: Wrote highly maintainable, solid code for software systems, forming core frameworks and earning consistent praise from subsequent developers. Directed and supervised a team of 5 engaged in CICS UI and mainframe development.
• Customer Consultation: Consulted regularly with internal customers on application development project status, new project proposals, and software-related technical issues.

Software Engineer

Infosys Technologies
09.2001 - 06.2002

• Design and Development: Adjusted design parameters to boost performance and incorporate new features. Revised, modularized, and updated old code bases to modern development standards, reducing operating costs and improving functionality.
• Client Collaboration: Collaborated with clients to define solution requirements, accounting for applicable development variables. Gathered and defined customer requirements to develop clear specifications for project plans.

Education

Bachelor's Degree - Computer Science & Engineering

REC Tiruchirappalli, Tiruchirappalli, TN, India
08.1997 - 06.2001

Bharathidasan University

Skills

Leadership and Management

  • Executive and Technical Leadership
  • Team Development and Management
  • Strategic Planning and Execution
  • Cross-functional Coordination
  • Operational Efficiency Improvement
  • Adaptability and Flexibility
  • Task Prioritization and Multitasking
  • Decision-making Acumen

Technical Skills

  • Technical Architecture and Microservices Development
  • Software and Applications Engineering
  • API Development and Data Integration
  • Master Data Management
  • SQL and Machine Learning Implementation
  • Data Security and Cybersecurity Best Practices

Methodologies and Frameworks

  • Agile Methodology
  • Continuous Integration Processes
  • Lean Six Sigma Principles

Business and Analysis

  • Business and Requirements Analysis
  • Product Development Lifecycle
  • Order Fulfillment and Optimization
  • Supply Chain and Inventory Management
  • Client Relationship
  • Third-party Logistics (3PL) Management and Drop Ship Management

Interpersonal and Soft Skills

  • Self-motivation and Professionalism
  • Compassionate and Effective Leadership
  • Listening and Collaboration Skills
  • Strong Interpersonal Skills
  • Analytical Thinking and Problem-solving
  • Attention to Detail

Accomplishments

  • Integration Framework Design: Designed and developed an integration framework using IBM Sterling Integrator, IBM SFG, and Axway B2Bi to interact with various ERP, WMS, and SaaS application systems, including Web Front Stores, ERP (SAP ECC, S4 Hana, Sterling OMS, JDA, JD Edwards), WMS (Manhattan, DLx, LogPro, DMMS), 3PL, Drop Shippers, Direct Store fulfillments, Vendor Network, Data Warehouse, Enterprise Application Data Platform, Payment Gateways, and TDF (Tax, Duty, and Fees). Utilized communication methods like SFTP, API, JMS, WMQ, FTP, AS2, VPN Tunnel, and relational databases (Oracle, RDBMS, DB2).
  • System Optimization and Re-architecture: Re-architected and optimized the existing framework, increasing overall operational efficiency by 40-55%.
  • Monitoring and Automation Tools: Reduced client calls by 20% and internal support calls by 43% by developing a monitoring tool for aged files and messages, a self-service UI for transactional monitoring and tracking, and a 3i platform for quick recoveries. Slashed development time by 30% by automating unit testing (UAT) for all product maps and reduced functional testing time by 85% with the Bulk Compare Framework.
  • Dependency Reduction: Reduced dependency by 90% on Warehouse Management System in test environments by developing a wrapper B2Bi instance to support multiple test environments.
  • Sustainability Initiatives: Initiated a Go Green project, saving tons of paper by automating daily demand reports and order details via email.
  • Efficiency Improvement: Reduced manual testing efforts by 100% in day-to-day operations by introducing a cloned data framework from production to stage environments.
  • Strategic Thinking and Problem-Solving: Expertise in analyzing complex problems, formalizing plans, communicating, and operationalizing to achieve measurable results aligned with business requirements.
  • Extensive Experience: Solution architecture and technical program/project management with a focus on e-commerce (B2C, B2B, Omni Channel, Drop Ship), SaaS, Manufacturing, 3PL, and Healthcare, using both agile and waterfall methodologies.
  • Integration and EDI Expertise: Proficient in integration architecture design and EDI implementation with various data transformation endpoints, including XML and custom formats (CSV, flat files, DB maps). Developed a comprehensive set of EDI transactions on ANSI X12, UCS & EDIFACT standards using various map editors (SI, GIS, Gentran Server, Gentran Basic).
  • Operationalization and Optimization: Experienced in operationalizing, system optimization, and development across different functional domains. Skilled in troubleshooting, enhancing workflows, governing core components, and onboarding new clients.
  • Product Ownership: Experienced in business analysis, requirement gathering, architecture, design, feature definitions, backlog grooming, sprint planning, development, automation, and CI/CD.
  • Global Experience: Worked with multinational firms and their international clients in regions including Canada, Europe (UK, France, Germany), and Asia Pacific.
  • EDI Transactions Development: Developed numerous EDI transactions including 810, 850, 856, 852, 867, 875, 880, 855, 832, 820, 860, 830, 204, 210, 214, 215, 404, 410, 990, 110, 812, 835, 837, 940, 945, and REMADV, ORDERS, DESADV, INVOIC.

Software Skills

  • Platforms: LINUX, UNIX, Windows, Mainframe
  • Languages: SQL, PL-SQL, Store Procedures, Java, JSP, JS, Angular, Java Springboot, MVC, Python, Node.Js, EDI, XML, XSD, XSLT, BPML, UNIX Scripting, COBOL, MF COBOL, JCL, CICS, IDMS-ADS/O, DB2 , Perl, Mason, HTML, CSS, IMS Transactions, DYL280, CSS, HTML,
  • Databases: Oracle, SQL Server, IDMS, DB2, VSAM, MS Access
  • Tools: Axway B2Bi, Eliassen (Lightwell) Framework and Portal, IBM's Sterling Integrator, New Relic, Service Now, JIRA, BitBucket, Jenkins, SonarQubes, CheckMarx, Eclipse, Visual Studio Code, Sterling File Gateway, Rally, SVN, Gentran: Server, Connect: Enterprise, Connect: Direct, File-Aid, Aptune, Xpeditor, CA Intertest, Telon, In Sync, Control- M, SPUFI- DB2, DTS Packages, IDOCs, CICS, ADSO, CA-ADS 14.1, Gentran: Real-Time, Microsoft VSS 6.0, Panvalet, Endevor, Changeman, HP QC, CLARIFY 10.1, Remedy AR System 5.01, GO-CD, Bamboo and Mule
  • Communications: AS2, FTP, SFTP, HTTP/S, WMQ, JMS Over MQ, REST API, VPN Tunnel, Web Services, PGP

Timeline

Director of Application Development & Operations - Cencora
01.2016 - Current
Solutions Architect, Product Owner - Radial Inc.
10.2009 - 01.2016
EDI Manager - Hayneedle, Inc.
07.2009 - 09.2009
EDI Architect, Team Lead - Coty Inc.
03.2007 - 06.2009
EDI Architect, Team Lead - Ahold USA
06.2006 - 03.2007
Development Team Lead - Amazon
03.2006 - 05.2006
Development Team Lead - ConAgra Foods
06.2002 - 02.2006
Software Engineer - Infosys Technologies
09.2001 - 06.2002
REC Tiruchirappalli - Bachelor's Degree, Computer Science & Engineering
08.1997 - 06.2001
Manish VijayvergiyaDirector of Application Development & Operations