Manisha Kataria

As a Credit Assistance Specialist at Bank of America, I provided personalized support to customers in managing their credit and financial challenges. I assessed credit profiles, reviewed financial information, and worked with clients to develop solutions such as debt restructuring, payment plans, and loan modifications. I collaborated with customers to improve credit scores and ensure compliance with bank policies, all while delivering exceptional customer service and maintaining strong relationships.

As a Finance Controller at the pharmacy, I managed financial operations, including budgeting, forecasting, and financial reporting. I oversaw the preparation of accurate financial statements, ensuring compliance with industry regulations and internal policies. I collaborated with department heads to analyze financial performance, identify cost-saving opportunities, and improve profitability. Additionally, I provided strategic insights to support decision-making and maintained effective cash flow management for the pharmacy’s operations.

As an Operations Manager in the organization, I oversaw the day-to-day operations, ensuring efficient and timely delivery of products to international markets. I managed inventory, coordinated logistics, and optimized supply chain processes to minimize costs and enhance operational performance. I worked closely with cross-functional teams to streamline workflows, improve customer satisfaction, and maintain compliance with export regulations. Additionally, I monitored key performance indicators (KPIs) to identify areas for improvement and implemented strategies to drive growth and operational excellence.

I managed workflows, coordinated with legal teams, and ensured compliance with immigration laws and regulations. I implemented process improvements to streamline operations, enhance client satisfaction, and reduce turnaround times. Additionally, I monitored performance metrics, managed staff, and provided strategic support to drive operational efficiency and business growth.

As an Assistant Manager at HDFC Bank, I supported branch operations by overseeing daily activities, managing customer relationships, and ensuring smooth service delivery. I assisted in supervising staff, handled customer inquiries, and provided guidance on banking products and services. Additionally, I played a key role in achieving branch sales targets, ensuring compliance with banking regulations, and maintaining accurate records. I contributed to process improvements and worked to enhance customer satisfaction and branch efficiency.