Manisha Rana

• Led change and learning efforts for the Customer Service Modernization project helping business leaders lead their team through change.
• Conducted comprehensive impact assessments and developed risk assessment and mitigation strategy to evaluate and manage end user impacts.
• Spearheaded change persona identification, creating tailored change interventions for different stakeholder groups.
• Led the Changeforce Network, mobilizing key advocates across the business to drive change advocacy and engagement.
• Developed and tracked change adoption metrics to monitor progress and measure the impact of change initiatives across the organization.
• Professional Development Time Project: Led change efforts within HR, focusing on understanding the impact on end-users and supporting business leaders in managing the transition.

• Broadening skillset in Data Analytics. Projects completed – Predicting job changes using ML algorithms, Analyzed D&I Profile of organization using data visualization tools.
• Attained Prosci Change Management Certification.
• Attained HR Industry certifications – SHRM-SCP and CPTD. Completed certifications in Digital Transformation, Design Thinking and Digital HR Specialist.

HR strategic partner to seven client groups across geographies in a global Pharma organization in a matrix setup.

• Led restructuring initiative to optimize new business operating model – creating stakeholder management, impact analysis, role and compensation standardization and realignment plans.
• Collaborated to implement a new performance
• management system– strategic planning and execution, budget management and change management.
• Partnered with Talent Acquisition team to create new talent pool for niche and critical roles - partnered with Compensation team to do job analysis, compensation benchmarking and determining compensation and rewards plan.
• Led talent management initiatives (business capability assessment, organizational talent reviews, employee journey mapping, creating non-linear career paths).
• Provided strategic consultation for succession planning.
• Coached and advised senior leaders on change management and talent development.

• Collaborated to design and execute organizational redesign initiative for 600 employees – organizational structure analysis, role and compensation alignment (job analysis, job evaluation, adjust compensation plans) and change management plan.
• Designed and implemented Leadership Development Program to help leaders develop new competencies required as part of organizational redesign initiative.
• Developed and implemented talent development integration strategy to integrate talent management processes across employee lifecycle.
• Designed Rewards and Recognition framework for front line managers

Designed applications and developed modules for an insurance-based client