Manitra Mcmillon
Saginaw,MI
Summary
Adept Unit Secretary with a proven track record at mymichigan saginaw, excelling in medical office administration and patient data confidentiality. Demonstrated ability to enhance office efficiency and patient care through effective management of medical records and support to nursing staff. Skilled in EMR/EHR systems and known for exceptional professional telephone etiquette, significantly improving patient satisfaction. Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients. Energetic unit secretary with expertise in medical billing, patient chart maintenance and appointment scheduling to help facilitate superior patient care. Hardworking and detail-oriented with a proven history of successful team training and development.
Overview
23
23
years of professional experience
Work History
Unit Secretary
mymichigan saginaw
Saginaw, MI
01.2002 - Current
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Updated group medical records and technical library to promote smooth office operations.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Monitored and ordered office and medical supplies to maintain inventory levels.
- Answered phone calls, handling inquiries, and transferring calls to appropriate departments.
- Prepared and processed medical forms, documents, and reports, maintaining high accuracy.
- Greeted visitors and patients in a courteous and friendly manner.
- Assisted nursing staff with administrative tasks to support patient care.
- Compiled physical and digital documents, charts, and reports.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
Education
Associate of Applied Science - Respiratory Therapy
Delta College
Bay City, MI04-2025
Associate of Arts - Information Technology
University of Phoenix
Tempe, AZ02-2013
Skills
- Medication stock orders
- Medical office administration
- Patient data confidentiality
- Nursing station operations
- Medication inventory
- Patient chart maintenance
- Lab test documentation
- EMR / EHR
- Telephone reception
- Medical records management
- Professional telephone etiquette
Timeline
Unit Secretary
mymichigan saginaw
01.2002 - Current
Associate of Applied Science - Respiratory Therapy
Delta College
Associate of Arts - Information Technology
University of Phoenix
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