Maniyah Greene
Atlanta,GA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Pastry Chef
Ms. Iceys Kitchen and Bar
Atlanta, GA
01.2022 - Current
- Developed unique recipes for pastries and desserts, using seasonal ingredients.
- Monitored food quality and safety standards in the kitchen.
- Promoted bakery products through online platforms such as social media outlets.
- Ordered necessary supplies to maintain adequate inventory levels of baking ingredients.
- Ensured proper storage of products to prevent spoilage or contamination.
Airbnb Host
RBA Living
Atlanta, GA
01.2021 - 10.2022
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Provided concierge services such as arranging transportation or restaurant reservations.
- Resolved customer service issues quickly and professionally when they arose.
- Assisted with marketing efforts by creating content for social media platforms.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Conducted research into new markets where Airbnb hosts could expand their reach.
Guest Service Representative
Target
Atlanta, GA
10.2018 - 02.2020
- Handled customer complaints professionally and efficiently.
- Operated point-of-sale systems accurately to process payments from customers.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
Education
Chefs Apprentice -
The Chef Apprentice School of The Arts
Decatur, GA07-2022
High School Diploma -
Douglas County High School
Douglasville, GA05-2018
Early Childhood Education Certification - Early Childhood Special Education
Douglas County High School
Douglasville, GA05-2018
Skills
- Exceptional communication
- Social Media Promotion
- Effective problem solving
- Customer Service
- Organizational Skills
- Recipe Development
- Presentation management
- Menu Planning
- Ingredient Sourcing
- Catering understanding
- Dessert Preparation
- Inbound and Outbound Calling
- Appointment Scheduling
- Positive and professional
- Computer Proficiency
- Business development understanding
References
References available upon request.
Timeline
Pastry Chef
Ms. Iceys Kitchen and Bar
01.2022 - Current
Airbnb Host
RBA Living
01.2021 - 10.2022
Guest Service Representative
Target
10.2018 - 02.2020
Chefs Apprentice -
The Chef Apprentice School of The Arts
High School Diploma -
Douglas County High School
Early Childhood Education Certification - Early Childhood Special Education
Douglas County High School
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