Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maniyia Harris Sabra

Marietta,USA

Summary

Personable and dedicated Human Resources Administrator with extensive experience in the customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Human Resources Administration/HYBRID

Community Tax Services
Greenville, NC
12.2019 - 08.2021
  • Managed HR operations, ensuring compliance with company policies
  • Applied analytical skills to streamline HR processes, enhancing efficiency
  • Resolved complex HR issues, fostering a supportive work environment
  • Significantly impacted company culture, promoting a collaborative atmosphere
  • Participating in hosting many hiring events for prospective new employees
  • Revitalized HR protocols, achieving streamlined operations & enhanced team collaboration
  • Led HR initiatives that improved process efficiency, directly contributing to a positive work culture.
  • Conducted orientation sessions for newly hired employees, providing them with detailed information about company policies, procedures, benefits.

Technical Support Representative

Charter Communications, Time Warner Cable
Greensboro, NC
08.2018 - 06.2020
  • Provided technical assistance to customers through phone, email and chat support.
  • Troubleshot customer inquiries related to software and hardware issues.
  • Resolved escalated customer service issues in a timely manner.
  • Diagnosed system errors and implemented solutions to resolve them.
  • Maintained detailed records of customer interactions and transactions.
  • Monitored customer feedback to ensure high levels of satisfaction.
  • Answered incoming calls promptly and professionally.

Human Resources Recruiter

Quality Rated Daycare Center
Marietta, GA
01.2022
  • Boosted employee retention by 30% through innovative HR policies
  • Managed HR data analytics, enhancing workforce planning
  • Resolved complex HR issues, improving staff morale
  • Influenced positive change in company culture, impacting overall productivity
  • Streamlined HR processes, improving staff placement efficiency at Quality Rated Daycare Center
  • Conducted detailed candidate screenings, ensuring only top-tier talent was considered for positions
  • Passionately advocated for employee wellness programs, leading to a happier, more productive workplace
  • Conducted orientations for new hires, introducing them to the organization's policies and procedures.

Education

Diploma -

West Mecklenburg Highschool
06.2016

Skills

  • Recruitment
  • Team building
  • Employee relations
  • Training and development
  • Performance management
  • Conflict resolution
  • Organizational development
  • Call Management
  • Data Entry
  • Office Administration
  • Meeting planning

References

  • Alexis Owens, +1 (919) 949-1194
  • Stella Smith, Quality Rated Daycare Center, +1 (334) 750-3382
  • Serene Thomas, Quality Rated Daycare Center, +1 (912) 580-9544

Timeline

Human Resources Recruiter

Quality Rated Daycare Center
01.2022

Human Resources Administration/HYBRID

Community Tax Services
12.2019 - 08.2021

Technical Support Representative

Charter Communications, Time Warner Cable
08.2018 - 06.2020

Diploma -

West Mecklenburg Highschool

Similar Profiles

CREATE PROFILE
Maniyia Harris Sabra