Manjeet Singh

• Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
• Prepared balance sheets, cash flow reports and income statements.
• Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
• Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
• Managed payroll data entry and processing for 35 employees to comply with predetermined company guidelines.
• Created and distributed reports on internal and external finances, audits, and budgets.
• Reviewed documents and data to give accurate presentations and forecasts to upper management.

● Facilitating clients with room reservations, maintaining strong relationships with venues and local businesses, and verifying transit and appointment times.

● Conducting cold calls, efficient customer service, and other sales support

● Exceeding 20-40% profit margins on all booked rooms and meeting spaces.

● Negotiating with clients and providing them the finest rates and rectifying guest billing issues, if necessary.

● Training new employees in every department, which includes front desk and housekeeping.

● Recognized by management for outstanding work through four consecutive promotions in a year over $10,000.

• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Collected room deposits, fees, and payments.
• Answered customer telephone calls promptly and appropriately handled needs.
• Used Opera software to process reservations, check-ins and check-outs.
• Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
• Maintained clean and organized front desk areas to uphold polished company image.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Provided my expertise in multitasking instant coffee and sandwiches.
• Assisted over 100-300 people during the span of the eight-hour shifts.
• Trained new employees on food prep, side work, point-of-sale terminal, and other hostess and front-of-the-house operations.

• Kept workplace clean and organized in line with restaurant policies.
• Greeted guests, promoted specials, and took orders.
• Prepared and presented food in compliance with health and safety guidelines.
• Trained team members to prepare sandwiches and other items according to instructions.