Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANJULA VENUGOPAL

Anaheim,CA

Summary

Head of PR/customer Success/Marketing with 14 years of experience managing teams and providing leadership. A systematic and analytical approach to problem-solving with demonstrated ability to execute and complete projects under fast-paced, time- critical conditions. Effectively communicate business benefits to stakeholders with clearly defined milestones and metrics. Experience implementing best practices, processes, and procedures that drive productivity, quality, and performance improvements successfully seizes opportunities for business expansion and innovation as a self-motivated professional. Experience in increasing profits, reducing costs, and improving customer service

Overview

25
25
years of professional experience

Work History

Head of PR and Marketing

Flowers TV
12.2020 - Current
  • Create, implement and measure comprehensive marketing, social media, and public relations programs that aligned with the company's goals and objectives
  • Collaborated with the CEO, marketing team, producers, customer service team, and public relations team from all 50 States to have a smooth operation
  • Spearheaded company's social media strategy across multiple platforms, managing all content and scheduling
  • Bolster revenues of USD 35K by getting more sponsors
  • Developed and maintained courteous and effective working relationships
  • Participated in team-building activities to enhance working relationships
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Created plans and communicated deadlines to complete projects on time
  • Improved operations through consistent hard work and dedication
  • Worked flexible hours across the night at different time
  • Worked with customers to understand their needs and provide excellent service

Strategic Consultant

Indian FM Channel
04.2017 - 10.2020
  • Identified and acquired talented 50+ radio jockeys and other technicians for FM
  • Radio
  • Boosted revenue of USD 40 K and expanded audience by initiating changes
  • Efficiently coordinated and monitored the projects within budgeted parameters while spearheading a national team of 6 resources
  • On-boarded renowned celebrities from the Indian entertainment industry
  • Worked as the team leader of the customer retention team
  • Consulted with clients on business issues and developed innovative, high-impact proposals
  • Generated sponsorships with related and partnering entities to enhance marketing objectives


Project Management Consultant

Red Cherry Global
11.2014 - 02.2017
  • Managed Project Names: Prism and Hercules | Budget: USD 265K and USD 345k
  • Built and maintained relationships with key stakeholders and customer representatives
  • Spearheaded a team of 15 resources to manage projects
  • Formulated and implemented talent management strategies, and enabled alternative workplace staffing solutions while collaborating with senior management and internal resources to execute corporate-wide HR initiatives and client-specific programs
  • Designed and streamlined processes with reference to performance management, compensation & benefits, background investigations, and devised benefits and reward systems
  • Liaised with team members to resolve issues that impacted project delivery
  • Applied knowledge of project management life cycle to keep project work moving smoothly
  • Took a proactive approach to assess and correcting problems at all stages
  • Tracked project progress and updates and monitored deliverables, milestones, and issues for accurate reporting

Educator

Anaheim City School District
11.2007 - 10.2016
  • Planned, implemented, monitored, and assessed a classroom instructional program for more than 40 students including Special needs kids that was consistent with the district regulations and board of education goals
  • Chose materials and developed lesson plans to enhance the skills of individual students


  • Managed classroom activities, parent conferences, and lesson plans
  • Differentiated instruction to meet the needs of diverse learners
  • Developed and implemented engaging lesson plans to keep learner attention
  • Exemplified positive behavior for children by assisting with learning
  • Moving around to manage a classroom and maintaining safety
  • Created schedules and lesson plans for 1-6-grade classes to increase student interest and participation
  • Increased educational expertise and knowledge by participating in instructor- oriented workshops
  • Fostered student curiosity and interest through creative hands-on activities
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education
  • Designed detailed learning plans for struggling students based on test, homework, and assignment records
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies
  • Managed a caseload of 15 students with mental illness and intellectual or physical disabilities


Co-founder & Academic Director

TutorsAcademy.com
01.2009 - 10.2014
  • Successfully established a tutoring company for grades 1 to 12 and initiated coaching classes for MCAT with the strength of 220 students Effectively managed 45 remote teaching staff across the globe and a Marketing team of 10
  • Aligned organizational objectives with the company mission to increase business growth and integrate work strategies
  • Established foundational processes for business operations
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement
  • Recruited, interviewed, and hired new staff members and developed training materials for employees
  • Networked with other businesses and customers to increase sales opportunities and contacts
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
  • Managed teams of 45 professionals focused on improving teaching initiatives
  • Grew marketing team by sourcing well-qualified employees using a new recruitment strategy
  • Managed divisional marketing, advertising, and new product development

Interviewed, supervised, and motivated more than 55 staff members to achieve optimal productivity

IT Consultant

Noesis Digital
01.2005 - 04.2007
  • Documented business processes and analyzed procedures to see that they would meet changing business needs
  • Trained both internal and off-site users in repairing and resolving recurring issues
  • Discussed project progress with customers, collected feedback on different stages, and directly addressed concerns
  • Created service-level agreement for IT operational functions and help desk operations
  • Developed clear specifications for project plans using customer requirements
  • Coordinated efficient large-scale software deployments
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements

Education

Customer Relations Management

Indian Institute of Management IIM
03.2021

Certified in Child Protection - undefined

Harvard University
01.2020

Bachelors - Economics and Political Science

Govt. Brennen College, University of Calicut
05.1989

Skills

  • SKILLS & KNOWLEDGE
  • Project Management
  • Leadership
  • Conflict Resolution
  • Team Player Business negotiations
  • Strategic planning
  • Promotional planning
  • Campaign management
  • Coordinator
  • Marketing
  • Customer Relations
  • Public and Media Relations
  • Media Relations
  • Mac and PC proficient
  • Advanced computer proficiency (PC
  • And Mac)
  • Script formatting and proofreading

Timeline

Head of PR and Marketing

Flowers TV
12.2020 - Current

Strategic Consultant

Indian FM Channel
04.2017 - 10.2020

Project Management Consultant

Red Cherry Global
11.2014 - 02.2017

Co-founder & Academic Director

TutorsAcademy.com
01.2009 - 10.2014

Educator

Anaheim City School District
11.2007 - 10.2016

IT Consultant

Noesis Digital
01.2005 - 04.2007

Customer Relations Management

Indian Institute of Management IIM

Certified in Child Protection - undefined

Harvard University

Bachelors - Economics and Political Science

Govt. Brennen College, University of Calicut
MANJULA VENUGOPAL