Head of PR/customer Success/Marketing with 14 years of experience managing teams and providing leadership. A systematic and analytical approach to problem-solving with demonstrated ability to execute and complete projects under fast-paced, time- critical conditions. Effectively communicate business benefits to stakeholders with clearly defined milestones and metrics. Experience implementing best practices, processes, and procedures that drive productivity, quality, and performance improvements successfully seizes opportunities for business expansion and innovation as a self-motivated professional. Experience in increasing profits, reducing costs, and improving customer service
Interviewed, supervised, and motivated more than 55 staff members to achieve optimal productivity