Manjunath Venugopal

• Designed and implemented automated CCM solutions using Quadient Designer, Inspire Automation, and Scaler, significantly reducing manual effort and improving operational efficiency
• Led the CCM legacy migration development and deployment of scalable CCM solutions, ensuring clients met business objectives and performance requirements
• Collaborated with stakeholders to define automation requirements and translate them into technical specifications for implementation
• Managed end-to-end project delivery, including requirements gathering, solution design, development, testing, and deployment
• Conducted system integration activities to seamlessly integrate automated CCM solutions with existing IT infrastructure with AWS cloud solutions
• Provided technical expertise and guidance to junior team members, fostering their professional development and enhancing team productivity
• Prepared comprehensive technical documentation, including design specifications, user manuals, and system documentation

Quadient Tools:

• 1. Experience in Quadient Inspire Designer 8/10/11/12/14/15
• 2. Inspire Content Manager - ICM
• 3. Inspire Automation
• 4. Fiserv OSM Automation
• 5. Experience in composing Batch, On Demand Communications
• 6. JSON/XML/CSV/External/Internal Data Input/Imposition script modules scripting
• 7. Quadient Change set deployment tool

• HOGAN legacy financial product migration into advanced scalable solutions
• Involved in CCM CSF and workshop Designer modernization
• Knowledge transfer to new team members

• Development of CS90 claims adjudication process by using JCL, COBOL Languages
• Led group of Cencode team for monitoring HIPPA codes
• Development and implementation
• Deployment plan and Code Review activities
• Production support activities