Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Timeline
Generic

Manjusha Hanumantu

Bloomington,USA

Summary

Detail-oriented and dependable Document imaging & Indexing specialist with strong background in indexing and managing high volumes of business-critical documents across multiple business lines. Adept at operating imaging equipment, ensuring high quality control, and adhering to service level agreements and compliance standards. Proven ability to analyze complex documents, extract correct data, and maintain accurate digital records for internal and client-facing use. Developed, supported and enhanced legacy mainframe applications supporting core financial systems, ensuring compliance, data integrity, and seamless processing of high-volume transactions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Enterprise Imaging & Indexing Specialist

State Farm
Bloomington, IL
09.2023 - Current
  • Interpreted and categorized various incoming document types, such as claims, life/health paperwork, and checks, based on business line-specific procedures.
  • Accurately entered and indexed document data into digital systems to ease efficient retrieval, processing, and archival.
  • Adhered to all regulatory and internal compliance guidelines for document handling, storage, and data security.
  • Managed incoming and outgoing mail for a high-volume operations center.
  • Sorted and routed documents to various departments according to type and urgency.
  • Maintained accuracy and confidentiality while handling sensitive client documents.
  • Research and resolve unidentified payments and documents, working with internal teams to clarify discrepancies.

Software Developer

ATTRA Infotech
Bangalore, India
01.2016 - 08.2018
  • Compiled technical specifications through a detailed understanding of business requirements outlined in the Functional Specification.
  • Collaborated closely with cross-functional teams to design and implement scalable, highly available solutions for web applications.
  • Troubleshoot and resolve job failures, ensuring the prompt and correct execution of batch processes.
  • Capable of handling production support to ensure uninterrupted functionality, and resolving issues promptly to maintain system reliability.
  • Improved loan processing system components, which significantly enhanced efficiency, reduced processing times, and increased customer satisfaction.
  • Resolving authorization-related issues, and providing support to users encountering access problems.

Education

Bachelor’s degree - information technology

Jawaharlal Nehru Technological University
01.2015

Skills

  • Risk assessment and classification
  • Compliance and Regulatory Knowledge
  • Project Management
  • Process Improvement
  • Imaging workflow optimization
  • COBOL, CICS, JCL, C
  • SQL, DB2, MySQL
  • VSAM
  • IMS
  • IBM Utilities
  • Visual Studio
  • Control M
  • Eclipse
  • Git
  • GitHub
  • Amazon Web Services

Certification

  • OPEN-TEXT - Micro Focus COBOL Fundamentals, 08/23
  • IBM certified Project Management Fundamentals, 09/23

Accomplishments

  • Received a Spot Award in acknowledgment of successfully rectifying System Integration Testing (SIT) defects and ensuring First Time Right (FTR) outcomes for deliverables.
  • Commendation of the Achievement Award for the First Quarter of 2018, in recognition of exemplary performance.
  • Recognized as the top-performing source in the team during my involvement with the loan processing system application.

Timeline

Enterprise Imaging & Indexing Specialist

State Farm
09.2023 - Current

Software Developer

ATTRA Infotech
01.2016 - 08.2018

Bachelor’s degree - information technology

Jawaharlal Nehru Technological University

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Manjusha Hanumantu