Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MANMIR KAUR GILL

MANMIR KAUR GILL

Sacramento,CA

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

21
21
years of professional experience

Work History

HR Manager

The UPS Store 4348
04.2018 - Current
  • Managed employee disputes by employing conflict resolution techniques.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Processed employee claims involving performance issues and harassment.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Created new hire and termination documents for payroll.
  • Audited timesheets and payroll records for accuracy.
  • Tracked employee vacation, sick and personal time.
  • Completed payroll accurately and timely to meet employee expectations.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained confidentiality of employee records and payroll information.

Accounting Specialist

THE UPS STORE INC.
09.2017 - 04.2018
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reported financial data and updated financial records in ledgers and journals.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Coached, trained and delegated tasks to team members to meet specific department goals.
  • Analyzed financial information and made proactive adjustments.
  • Established financial systems affecting aspects of company operations.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Coordinated with external auditors to resolve discrepancies.
  • Transferred data and documents to facilitate system migration and software updates.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Tracked funds, prepared deposits and reconciled accounts.

Commodity Supervisor

THE UPS STORE INC.
10.2015 - 09.2017
  • Verified deliveries and resolved discrepancies between order and shipment.
  • Reviewed proposals and contracts for compliance with specifications.
  • Monitored Purchasing department on efficiency of process and quality of goods delivered.
  • Applied demand-driven material resource planning strategies throughout supply chain network.
  • Collaborated with suppliers and internal stakeholders to accomplish and outperform objectives.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Generated reports on purchasing activities to support management decisions.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Facilitated resolution of vendor disputes and discrepancies.
  • Devised and implemented strategies to optimize purchasing processes and reduce costs.
  • Completed monthly profit and loss performance reports.
  • Analyzed market and delivery systems to assess present and future materials availability.
  • Scrutinized purchasing data to identify areas for improvement and cost savings.
  • Created purchasing policies and procedures that complied with company standards and regulatory requirements.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Developed and tracked metrics to measure supplier performance and cost savings.
  • Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
  • Collaborated with internal stakeholders to create timely and accurate purchase orders.

Purchasing Coordinator

THE UPS STORE INC.
06.2015 - 10.2015
  • Maintained complete documentation and records of all purchasing activities.
  • Contacted each vendor and recorded information regarding price, availability and quality of products.
  • Created purchase orders and had each signed by production managers.
  • Monitored all purchase requisitions and handled adjustments with vendors.
  • Verified delivery of correct materials amounts to production pallets at right time.
  • Implemented policies to reduce cost and eliminate waste.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Performed monthly reconciliation of open purchasing orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Identified opportunities to reduce lead times and improve inventory management.
  • Generated reports on purchasing activities to support management decisions.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Devised and implemented strategies to optimize purchasing processes and reduce costs.
  • Facilitated resolution of vendor disputes and discrepancies.
  • Assessed areas of service concern and developed improvement plans.
  • Analyzed market and delivery systems to assess present and future materials availability.
  • Scrutinized purchasing data to identify areas for improvement and cost savings.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Developed and tracked metrics to measure supplier performance and cost savings.
  • Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
  • Collaborated with internal stakeholders to create timely and accurate purchase orders.

F&A Admin Assistant III

THE UPS STORE INC.
05.2015 - 06.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Developed strategies to streamline and improve office procedures.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Performed research to collect and record industry data.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Manager

The UPS Store
03.2003 - 02.2015
  • Managed three UPS Store Locations
  • Used all systems related to running center (POS, CMS, Mailbox Manager, Financial Planner, and QuickBooks)
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Associate

Raley's
08.2002 - 03.2003
  • Customer Service Representative position at Retail Grocery chain
  • Rang up orders for customers while providing excellent customer service.

Education

Bachelors - BIOLOGY

UNIV CALIF DAVIS
Davis, CA

Skills

  • MS Windows
  • Oracle
  • Crystal Reports
  • Microsoft Office Suite
  • Time management
  • HR policies and procedures
  • Salary Administration
  • Performance Management
  • Company Policies
  • Payroll Oversight
  • Employee Evaluations
  • Payroll administration

Languages

English
Native or Bilingual
Punjabi
Full Professional
Hindi
Professional Working

Timeline

HR Manager

The UPS Store 4348
04.2018 - Current

Accounting Specialist

THE UPS STORE INC.
09.2017 - 04.2018

Commodity Supervisor

THE UPS STORE INC.
10.2015 - 09.2017

Purchasing Coordinator

THE UPS STORE INC.
06.2015 - 10.2015

F&A Admin Assistant III

THE UPS STORE INC.
05.2015 - 06.2015

Manager

The UPS Store
03.2003 - 02.2015

Associate

Raley's
08.2002 - 03.2003

Bachelors - BIOLOGY

UNIV CALIF DAVIS

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MANMIR KAUR GILL