MANNESSA JOHNS
Indiantown,FL
Overview
2026
2026
years of professional experience
Work History
Housekeeping Manager
Private Home
2024 - Current
- Organized and maintained inventory of cleaning supplies, ensuring availability and efficiency.
- Implemented efficient cleaning schedules to optimize workflow and time management.
- Managed daily cleaning and maintenance of household areas to ensure a pristine environment.
- Developed personalized cleaning plans tailored to specific household needs and preferences.
- Maintained confidentiality while managing personal items and sensitive information within the household.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Monitored quality of service delivery, consistently seeking ways to improve overall household operations.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
Housekeeping Manager
Courtyard by Marriott
12.2012 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
- Commanded controls over expenses and inventory for optimal budget tracking.
- Utilized chemicals and cleaning equipment with [Number] discrepancies or hazards.
Education
MEDVANCE
Stuart, FLHigh School Diploma -
South Fork High School
Stuart, FL06.1999
Skills
- Quality Improvements
- Cost Reduction Strategies
- Performance Improvements
- Document Control
Education and Training
other,other
Timeline
Housekeeping Manager
Courtyard by Marriott
12.2012 - Current
MEDVANCE
High School Diploma -
South Fork High School
Housekeeping Manager
Private Home
2024 - Current