Experienced and results-oriented leader with years of managerial experience in the automotive industry who strives for excellence professionally and personally.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Sales Manager
Advantage Chrysler Jeep Dodge Ram
Mount Dora, FL
08.2024 - Current
Daily review of previous days' visits, proposals, and transactions.
Managing KPIs regarding CSI is my responsibility to ensure the highest standards for maximum payout from the manufacturer to the dealership.
Structure and submit proposals to lenders, consistent with lender guidelines and programs.
E.M.I. with every customer on the showroom floor to manage the flow of the sale.
Manage inventory on the ground, procure highly sought-after units through trade and allocation.
Assist in managing turnaround time for trade-in units to ensure they are able to be retailed as soon as possible.
Sales Manager
Deland Chrysler Jeep Dodge Ram
DeLand
05.2024 - 08.2024
The structure is designed to maximize profitability for the store.
Structure and submit proposals to appropriate lenders with thorough knowledge of current and ever-changing bank programs.
Hire, train, and grow associates through daily one-on-ones.
Track and adjust pricing strategies through various vendors.
Appraisals of trade in vehicles and evaluation of pre-owned vehicles inventory.
Assist in new car inventory management while maintaining relationships with multiple dealers if vehicle trades are needed.
Maintain a 10-day or less CIT list to ensure dealership cash flow.
Manage KPIs relating to CSI not only for sales staff, but also for the dealership, for maximum payout from the manufacturer.
Sales Manager
DELAND KIA
DeLand
06.2020 - 05.2024
Hire, train, and lead associates to meet and exceed daily, weekly, and monthly targets.
Supervise customer traffic within the showroom, and ensure the productivity of the sales team throughout working hours.
Track, manage, and respond to E-commerce inquiries to ensure thorough and proper responses are given.
Ensure C.S.I. for the store exceeds the district average monthly.
Daily one-on-one meetings with associates to evaluate current status and forecast future projections.
Track the profitability of each sold unit to monitor team statistics and adjust accordingly in order to maintain and surpass targets.
Intervene with any disgruntled customers, and through the highest level of professionalism, find a resolution that ensures customer satisfaction.
Finance Manager
ASBURY AUTOMOTIVE GROUP
DeLand
10.2019 - 04.2020
Maximized store profitability through strategically structuring purchases and leases on new and used vehicles, in accordance with bank approvals.
Built and maintained relationships with lenders and their representatives through consistent, open communication.
Ensured all contracts were funded and accounted for before the assigned deadline.
Provided insight and guidance to customers regarding ownership and payment options.
Maintain a strong knowledge of products, warranties, protection plans, and lender programs.
Internet Sales Director
Orlando Chrysler Jeep Dodger Ram
Orlando
01.2016 - 10.2019
Utilized proper sales processes and consistent follow-up to produce successful sales outcomes.
Aided in virtual inventory management, and maintained documentation for pending transactions.
Ensured customer satisfaction with consistent communication, accurate product price quotes, and appointment scheduling.
Utilized multiple CRM platforms, including E Leads, Dealer Socket, Higher Gear, and Vin Solutions.
Increased brand awareness through social media marketing.
Education
Bachelor of Science -
California State University
Bakersfield
Skills
Sales Team Development
Rapid Process Adaptability
Performance improvements
Dealership Operations
Certification
Certified Sales Manager with FCA
FInance And Insurance Certified through Asbury Automotive
Timeline
General Sales Manager
Advantage Chrysler Jeep Dodge Ram
08.2024 - Current
Sales Manager
Deland Chrysler Jeep Dodge Ram
05.2024 - 08.2024
Sales Manager
DELAND KIA
06.2020 - 05.2024
Finance Manager
ASBURY AUTOMOTIVE GROUP
10.2019 - 04.2020
Internet Sales Director
Orlando Chrysler Jeep Dodger Ram
01.2016 - 10.2019
Certified Sales Manager with FCA
FInance And Insurance Certified through Asbury Automotive
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram