Manny Deluna
BRONX,NY
Summary
7 Years of Solid Customer Experience
Strong Written & Verbal Communication Skills
Skilled Maintenance worker with experience in minor repairs & detailed cleaning.
Overview
12
12
years of professional experience
Work History
Security guard
Securit - it
09.2023 - Current
- My task is to provide security in high end areas such as AP House (Audemars Piguet) protecting watches, the people and other means that are required around the area.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Bike Courier
Breakaway Carrier
01.2018 - 06.2023
- Manage carrier performance scorecards to drive improvements in areas such as on-time performance, communication, event timelines and tender acceptance
- Scan labels on letters or parcels to confirm receipt.
- Maintain accurate records of deliveries.
- Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy
- Secure packages to avoid damages
Maintenance Worker
Cleaning Building Services
06.2019 - 08.2019
- Serviced, cleaned, and supplied restroom
- Clean building floors by sweeping, mopping, scrubbing, and vacuuming
- Gathered and emptied trash
- Stripped, waxed and polished floors
- Mixed water and detergents in containers to prepare cleaning solutions, according to specifications
Sales Associate
Century 21
01.2018 - 10.2018
- Answered customers' questions about merchandise and advised customers on merchandise selection
- Stamped, attached, and changed price tags on merchandise, referring to price list
- Stocked shelves, racks, cases, bins, and tables with new and transferred merchandise
- Itemized and totaled customer merchandise selections at checkout counter, using cash register, and accepted cash and charge card for purchases
Lead Crew Trainer
McDonalds
05.2013 - 10.2016
- Communicated with customers regarding orders, comments, and complaints
- Accepted payment from customers, and made change as necessary
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, and pencil and paper
- Prepared daily food items, and cooked simple foods and beverages, such as sandwiches, salads, and coffee, using proper safety precautions and sanitary measures
- Cleaned and organized eating, service, and kitchen areas
Solar One Green Workforce Training Program
- Completed 6 weeks of training in Green Custodial Service/Green Maintenance. Basic carpentry, electrical, and plumbing installation. Trained in energy-efficient building operation, maintenance, and repair with a focus on heating systems, lighting, plumbing fixtures, and green custodial services.
- Solar One Certificate of Completion in Basic Green Construction
- Solar One Certificate of Completion in Green Building Operations + Maintenance
- GPRO Operations + Maintenance certification
- EPA Lead RRP
- OSHA 30 / Site Safety Training Card
Education
High School Diploma -
Opportunity Charter School
Skills
- Safety procedures
- Grounds maintenance
- Repair and maintenance
- Minor repairs
- Drywall repair
- Plumbing
- Work order management
Languages
Spanish
Full Professional
Timeline
Security guard
Securit - it
09.2023 - Current
Maintenance Worker
Cleaning Building Services
06.2019 - 08.2019
Bike Courier
Breakaway Carrier
01.2018 - 06.2023
Sales Associate
Century 21
01.2018 - 10.2018
Lead Crew Trainer
McDonalds
05.2013 - 10.2016
Solar One Green Workforce Training Program
High School Diploma -
Opportunity Charter School
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