Manny Franco
Poplar Bluff,MO
Summary
Dependable grocery and route sales professional with decades of experience in customer service, stock rotation, and product freshness. Known for honest work, strong attention to detail, and keeping shelves organized and well stocked.
Overview
42
42
years of professional experience
Work History
Retail Grocery/Produce Clerk
Safeway
07.2022 - 04.2026
- Stocked produce displays with fresh fruits and vegetables, maintaining organized, attractive presentation.
- Rotated inventory using FIFO practices to support freshness and reduce spoilage.
- Inspected produce quality, removing damaged items and ensuring standards compliance.
- Implemented efficient organization system for back stock, reducing time spent on inventory checks and restocking.
- Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
- Maintained cleanliness of produce area, ensuring welcoming a welcoming environment for customers.
- Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
- Ensured compliance with health and safety regulations by properly handling and storing produce.
- Reduced incidence of out-of-stock items by closely monitoring inventory levels and adjusting orders accordingly.
Route Sales/Technician
Terminix Pest Control
03.2012 - 07.2022
- Conducted property inspections to identify pest activity and recommend tailored treatment plans.
- Explained service options, safety considerations, and prevention steps to customers clearly.
- Documented inspection findings, service notes, and recommendations in scheduling and CRM systems.
- Applied integrated pest management methods while following company protocols and regulatory requirements.
- Coordinated service appointments and responded promptly to customer concerns and follow-up needs.
- Built strong relationships with key accounts, securing repeat business and long-term loyalty from clients.
Route Sales Representative
Bimbo Bakeries, Oroweat
03.2007 - 03.2012
- Delivered baked goods to retail accounts, maintaining accurate invoices and orderly route schedules.
- Stocked shelves and displays, ensuring product availability and clean merchandising presentation.
- Rotated inventory to support freshness standards and reduce out-of-date product returns.
- Built attractive promotional displays aligned with store planograms and sales initiatives.
- Inspected vehicle load and equipment to support safe, efficient daily deliveries.
- Maintained positive relationships with customers using good communication and follow-through abilities.
Route Sales Representative
Mission Linen Supply
03.2001 - 03.2005
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
Journeyman Grocery Clerk
Safeway
06.1984 - 05.2000
- Replenished shelves with freight, checking dates and codes to support freshness standards.
- Managed grocery aisle stocking, facing, and rotation to maintain clean, organized product presentation.
- Assessed inventory levels and pulled backstock to prevent out-of-stock conditions.
- Assisted customers with product location, item requests, and basic store information.
- Trained new clerks on stocking procedures, rotation practices, and customer service expectations.
- Provided exceptional customer service during high-traffic periods, maintaining composure under pressure while attending to multiple shoppers'' needs.
- Managed perishable items effectively through proper rotation techniques, minimizing waste due to expiration dates.
- Enhanced store organization by restocking shelves promptly and accurately according to planograms.
- Assisted with inventory management, performing regular counts and updating records accurately to maintain proper stock levels.
- Participated in ongoing training sessions, implementing newly learned strategies into daily work practices for continuous improvement.
- Reduced shrinkage rates by diligently monitoring high-risk items and reporting suspicious activity to store management promptly.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Retrieved items for customers and verified prices.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Operated cash register to accurately process and record customer payments.
- Developed strong rapport with customers and created positive impression of business.
- Managed Night Crew for 10 years.
Education
High School Diploma -
Analy High School
Sebastopol, CASkills
- Stock rotation
- Produce quality standards
- Pallet jack operation
- Temperature logging
- Unloading deliveries
- Customer service
- Strong work ethic
- Inventory management
- Quality assurance
- Willingness to learn
- Positive attitude
- Honesty and integrity
- Team collaboration
Timeline
Retail Grocery/Produce Clerk
Safeway
07.2022 - 04.2026
Route Sales/Technician
Terminix Pest Control
03.2012 - 07.2022
Route Sales Representative
Bimbo Bakeries, Oroweat
03.2007 - 03.2012
Route Sales Representative
Mission Linen Supply
03.2001 - 03.2005
Journeyman Grocery Clerk
Safeway
06.1984 - 05.2000
High School Diploma -
Analy High School