Manny Gonzalez
Sanford,FL
Summary
Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over Number years in the field.
Overview
4
4
years of professional experience
Work History
Area Supervisor
Tijuana Flats
02.2020 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Planned sequence of operations and established schedule.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Tracked hours and inventory usage, and prepared associated reports.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Processed orders and issued documentation.
- Directed daily workflow of Number-strong team in Department.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained newly hired sales team in upselling techniques.
Education
AA - Culinary Arts
ACF
Lakeland, FL09.2000
King High School
Tampa, FL07.1998
Skills
- Risk Analysis
- Project Management
- Constructive Feedback
- Supply Chain Distribution
- Cost Containment
- Loss Prevention Goals Monitoring
- Program Leadership
- Equipment Inspection
- Project Planning
- Corrective Actions
- Risk Management
- Continuous Improvements
- Equipment Efficiency
- Social Psychology
- Multi-Unit Management
- Inventory Control
- Money Transfers
- Customer Loyalty
- Directing Workers
- Job Assignments
- Company Policy Implementation
- Capacity Utilization
- Critical Thinking
- Profit Optimization
- Conflict Resolution
- Documentation Skills
- Work Planning and Scheduling
- Rewards Programs
- Production Management
- Reporting Skill
- Persuasive Negotiations
- Employee Performance Management
- Safety Management
- Handling Complaints
- Merchandise Quality Assurance
- Computer Proficiency
- Records Organization
- Delegation and Supervision
- Merchandise Promotion and Display
- Recruitment and Training
- Customer Credit Management
- Departmental Procedures
- Retail Industry Experience
- Manage Employees
- Adaptable to Changing Demands
- Calendar and Scheduling Software
Timeline
Area Supervisor
Tijuana Flats
02.2020 - Current
AA - Culinary Arts
ACF
King High School
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