Summary
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Manny Reynoso

Long Beach,CA

Summary

Experienced IT Support professional with a proven track record of delivering timely and efficient technical assistance for seamless operations. Proficient in diagnosing and resolving hardware and software issues, conducting system upgrades, and collaborating with cross-functional teams to implement effective IT solutions. Expertise in operating system management, system configuration, and desktop support.

Work History

CNC Programmer

Design Support
Torrance, CA
07.2024 - Current
  • Programmed CNC machines to manufacture high-accuracy components.
  • Programmed CNC machines utilizing CAM software to create diverse components.
  • Utilized blueprints, schematics, and XD models to develop CNC programs
  • Executed preventative maintenance on CNC machines to minimize breakdowns.
  • Developed and maintained CNC programs for a variety of machining operations.
  • Troubleshot and resolved CNC programming issues in a timely manner.
  • Performed offline programming using CAD and CAM software such as Mastercam or Solidworks CAM.

IT Support Specialist

Design Support
Torrance, CA
06.2024 - Current
  • Facilitated swift technical aid to the team, guaranteeing operational continuity.
  • Diagnosed and resolved hardware issues
  • Executed system upgrades and documented IT inventory
  • Worked with various team members from different departments to enhance IT systems and processes
  • Led sessions aimed at improving application usage skills among employees
  • Provided technical support to clients via phone, email, and remote access.
  • Diagnosed system malfunctions and provided troubleshooting assistance.
  • Resolved network connectivity issues with routers and switches.
  • Performed regular maintenance checks on computer hardware components.

Education

Bachelor of Science - Information Technology

Arizona State University
Tempe, AZ

Skills

  • IT Security Management
  • Operating system management
  • System Configuration
  • Desktop support
  • Helpdesk call support
  • Application support
  • Network Administration
  • Hardware maintenance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Honor Roll all in college

References

References available upon request.

Timeline

CNC Programmer

Design Support
07.2024 - Current

IT Support Specialist

Design Support
06.2024 - Current

Bachelor of Science - Information Technology

Arizona State University

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Manny Reynoso