Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
Emmanuel Acosta

Emmanuel Acosta

"In order to get something you never had, you have to do something you never did."
Denzel Washington

Summary

Versatile and results-driven professional with a strong warehouse operations and customer service background. Excelled in enhancing warehouse efficiency and safety, alongside a proven track record in customer satisfaction. Skilled in package handling and critical thinking, I consistently exceeded performance goals by leveraging expertise in process improvements and team collaboration.

Professional warehouse operations specialist with hands-on experience in loading, unloading, and inventory management. Known for dependable teamwork, adaptability, and consistent achievement of goals. Skilled in operating forklifts, managing stock, and ensuring safety protocols. Valued for problem-solving abilities and effective communication within fast-paced environments.

Warehouse professional prepared for this role with solid experience in warehouse settings. Proven ability to manage inventory, handle heavy machinery, and meet tight schedules effectively. Focused on team collaboration and achieving optimal results, known for reliability and adaptability.

Hardworking individual with extensive background operating heavy duty machinery on diverse range of construction sites and projects. Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards.

Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

3
3
years of professional experience

Work History

UPS Warehouse Loader

Emmanuel Acosta
11.2024 - Current
  • Loaded bulk and route delivery trucks with warehouse goods.
  • Minimized product damages with careful handling and placement in appropriate storage areas.
  • Increased on-time deliveries by efficiently loading trucks according to set schedules.
  • Packed and palletized items for shipment on outbound trailers.
  • Supported safety initiatives by adhering to company policies, procedures, and regulatory requirements.
  • Assisted in training new employees, facilitating faster integration into the warehouse team.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Improved warehouse efficiency by organizing and maintaining a clean work environment.
  • Expedited order processing by swiftly locating items using warehouse management software systems.
  • Ensured accurate inventory counts by diligently scanning barcodes and updating records accordingly.
  • Proactively identified opportunities for process improvements that resulted in increased efficiency, cost savings, or enhanced safety measures.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Demonstrated adaptability by quickly learning new processes when transitioning between different warehouse departments or roles as needed.
  • Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.

Hudson Valley Party Rentals

Emmanuel Acosta
06.2022 - Current
  • Adhered to safety protocols while assembling tents, minimizing accidents onsite.
  • Participated in quality control checks before each event, guaranteeing that all tents met company standards for cleanliness and safety.
  • Supported a positive work environment by fostering teamwork and cooperation among crew members during challenging installations.
  • Streamlined dismantling processes for timely completion of event breakdowns.
  • Maximized the use of resources by troubleshooting minor repair issues on-site when possible, reducing downtime during setup procedures.
  • Improved productivity by effectively managing time and prioritizing tasks during tent installations.
  • Maintained clean, orderly work environment free of hazards.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Facilitated seamless communication between management, staff, and customers to address concerns or special requests in a timely manner.
  • Provided exceptional customer service at all times, resulting in repeat business from satisfied clientele.

Cartridge Exchange

Emmanuel Acosta
12.2023 - 04.2024
  • Investigated issues and provided technology-based solutions.
  • Organized fundraising initiatives to support scholarship opportunities for underprivileged exchange applicants.
  • Replaced, repaired, configured and tested network equipment.
  • Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
  • Maintained a clean, organized workspace for efficient operation of all printing tasks.
  • Continuously updated knowledge of industry trends, new technologies, and best practices to maintain competitive edge as a skilled printer professional.
  • Proofed all job orders, securing client approval prior to production.
  • Contributed to business growth by consistently meeting or exceeding monthly sales targets through excellent customer service and quality products.
  • Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
  • Troubleshot technical issues efficiently to minimize delays in project completion times.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Increased production efficiency by streamlining workflows and reducing downtime.
  • Improved customer satisfaction by delivering high-quality prints within tight deadlines.
  • Employed root cause analysis to troubleshoot equipment and processing issues.
  • Checked job information at each press to verify that correct ink was delivered.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Trained new employees in proper use of equipment, safety procedures, and company policies.

Shoprite Cashier/Front End/Customer Service Representative

Emmanuel Acosta
08.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Processed refunds and exchanges in accordance with company policy.

Education

No Degree - Commercial Pilot

Century Air Flying School, Fairfield, NJ
01-2027

High School Diploma -

West Milford Highschol, West Milford, NJ
06-2022
  • Honor Roll 2018-2022
  • 3.4 GPA

Skills

  • Package handling
  • Following instructions
  • Warehouse safety
  • Loading and unloading
  • Workplace cleanliness
  • Order picking
  • Stock organization
  • Heavy lifting
  • Adaptable to change
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Custom woodworking
  • Woodworking expertise
  • Expertise in woodworking
  • Advanced woodworking techniques
  • Woodworking techniques
  • Expert woodworking
  • Signal processing
  • Testing and validation
  • Intellectual property

Languages

Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Flexible work hours401k matchPaid sick leaveHealthcare benefitsPersonal development programsCareer advancementPaid time off

Timeline

UPS Warehouse Loader - Emmanuel Acosta
11.2024 - Current
Cartridge Exchange - Emmanuel Acosta
12.2023 - 04.2024
Shoprite Cashier/Front End/Customer Service Representative - Emmanuel Acosta
08.2022 - 05.2023
Hudson Valley Party Rentals - Emmanuel Acosta
06.2022 - Current
Century Air Flying School - No Degree, Commercial Pilot
West Milford Highschol - High School Diploma,
Emmanuel Acosta