Manoah Hermeline
Store Manager / Head Waiter
Panama City Beach,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Experienced Server offering solid history of accurate order taking, efficient supply restocking, and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Store Owner
GreenBee Nantes
Andes, New York
01.2019 - 11.2024
- The GreenBee Nantes store was established through the acquisition of shares, the formulation of a business plan, and conducting a market study
- Store opening: store layout, commercial offer development, promotion, and communication for the launch of the business
- Assignments: Team's procurement and supplier negotiation, brand presentation and customer reception, sales and objective monitoring, brand development, company administrative management, customer dispute resolution
Store Manager
GreenBee Angers
01.2019 - 10.2023
- The GreenBee Angers store was established through activities such as searching for a commercial lease, developing the business plan, carrying out construction work, and inaugurating the store
- Turnover increase: 2020-2022 65k->270k
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Sales Advisor
La Financiere Des Paiements Électroniques
08.2016 - 10.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Bartender
Les Brassés Restaurant
07.2015 - 05.2016
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Head Waiter
La Cantine Du Général Restaurant
09.2014 - 06.2015
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
Head Waiter
La Bergerie Restaurant
01.2014 - 09.2014
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
Server
La Romantica Restaurant
06.2012 - 12.2013
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
2nd Professional Baccalaureate - Sales
Bougainville High School
01.2010 - 01.2011
CAP - server Café - Bar Brasserie
CIFAM
Level III Training - Fundamentals of Consumer Credit
IOBSP
Skills
- Problem Solving
- Internal and external communication
- Managing Stress
- Time management and organization
- Adaptability
- Customer dispute management and post-sales service
- Create a sales presentation
- Prepare a financial dossier
- Manage a customer portfolio
- PLV / ILV Implantation
- To secure customer loyalty
Points of Interest
- In 2019, practice of boxing and bodybuilding.
- Active member of an elite regional basketball club from 1999 to 2011, participating in training sessions and regular matches.
- Regional Youth Advisor 2008/2010
- B License / Personal Vehicle
Personal Information
Age: 29
Timeline
Store Manager
GreenBee Angers
01.2019 - 10.2023
Store Owner
GreenBee Nantes
01.2019 - 11.2024
Sales Advisor
La Financiere Des Paiements Électroniques
08.2016 - 10.2018
Bartender
Les Brassés Restaurant
07.2015 - 05.2016
Head Waiter
La Cantine Du Général Restaurant
09.2014 - 06.2015
Head Waiter
La Bergerie Restaurant
01.2014 - 09.2014
Server
La Romantica Restaurant
06.2012 - 12.2013
2nd Professional Baccalaureate - Sales
Bougainville High School
01.2010 - 01.2011
CAP - server Café - Bar Brasserie
CIFAM
Level III Training - Fundamentals of Consumer Credit
IOBSP
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