Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
MANOELA FLORES

MANOELA FLORES

Hayward,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience

Work History

Office Assistant

Novus Electric
Hayward
11.2022 - Current
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Answered phone calls and directed them to appropriate personnel.
  • Greeted visitors, determined their needs, and directed them to the appropriate personnel.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Managed inventory of office supplies and placed orders when needed.
  • Coordinated travel arrangements for staff, including flight and hotel bookings.

Student Administrative Assistant

Contractor State License School
Hayward, CA
11.2018 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Accounts Payable Clerk

Marquez Brothers Foods
Sacramento, CA
12.2015 - 08.2018
  • Prepared vendor invoices and processed incoming payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Caregiver

Homecare California
Hayward
07.2010 - 09.2015
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.

Office Assistant

Norzad Law Firm
San Leandro, CA
06.2009 - 06.2010
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Developed correspondence letters, memos and emails.
  • Verified accuracy of business records by consistently updating customer information.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Handled client correspondence and tracked records to foster office efficiency.

Education

GED -

Hayward Adult School
Hayward, CA
05.2012

Certified Office Assistant -

ROP
Daly City, CA
12.2004

Skills

  • Digital File Formatting
  • Clerical Support
  • Document and File Management
  • Appointment Coordination
  • Microsoft Excel
  • Strong Organizational Skills
  • Multi-Line Telephone Systems
  • Ease with Computers and Technology
  • Package Pickup and Delivery
  • Administrative Management
  • Database and Client Management Systems

Languages

Spanish
Native/ Bilingual

Timeline

Office Assistant

Novus Electric
11.2022 - Current

Student Administrative Assistant

Contractor State License School
11.2018 - 10.2022

Accounts Payable Clerk

Marquez Brothers Foods
12.2015 - 08.2018

Caregiver

Homecare California
07.2010 - 09.2015

Office Assistant

Norzad Law Firm
06.2009 - 06.2010

GED -

Hayward Adult School

Certified Office Assistant -

ROP

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