Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manoj Kumar

Kodaikanal,TN

Summary

Accomplished Subject Matter Expert with a proven track record at Cognizant Technologies Solutions. Specializes in optimizing content and enhancing team efficiency. Excels in strategic thinking and training, contributing significantly to team development and project success. Known for creative solutions and strong analytical skills, consistently delivering beyond expectations. Provides valuable insights and solutions as a knowledgeable Team Lead with a background as a Subject Matter Expert, contributing to the success of various projects. Demonstrates effective communication in team settings, instrumental in achieving desired outcomes.

Overview

11
11
years of professional experience

Work History

Subject Matter Expert

Cognizant Technologies Solutions
04.2018 - Current
  • Optimized subject matter content by conducting extensive research and incorporating industry trends.
  • Mentored junior team members, contributing to their professional growth and development.
  • Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Generated reports detailing findings and recommendations.
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Senior Associate

Northern Lights Technology Development Ltd
04.2017 - 11.2017

Associate

Tata Consultancy Services
06.2014 - 12.2016

Education

Bachelor of Commerce - Commerce

Gandhigram Rural Institute Deemed University
Dindigul
04-2014

St. Peters Mat. Hr. Sec. School
Kodaikanal
04-2011

Skills

  • Training and mentoring
  • Strong analytical skills
  • Customer Focus
  • Creative solutions
  • Strategic Thinking
  • Multitasking Abilities
  • Team building
  • Audit reporting

Languages

English
Full Professional
Tamil
Native or Bilingual
French
Limited Working

Timeline

Subject Matter Expert

Cognizant Technologies Solutions
04.2018 - Current

Senior Associate

Northern Lights Technology Development Ltd
04.2017 - 11.2017

Associate

Tata Consultancy Services
06.2014 - 12.2016

Bachelor of Commerce - Commerce

Gandhigram Rural Institute Deemed University

St. Peters Mat. Hr. Sec. School

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