Nathan Nellapalli

• Developed broader product vision & roadmap that aligns closely with corporate vision focusing on customer and provider experience using Salesforce platform
• Improved engineering organization operational efficiency by fully automating DevOps process using Jira, Copado, Azure DevOps saving significant $2mil in engineering productivity
• Developed product strategy using Salesforce Agentic AI and Data Cloud to automate workflows and streamline contact center processes, resulting in increased productivity and cost savings of over $20mil annually
• Responsible for managing a $ 15m engineering resources budget to build and support core patient care process
  Led cross-functional leadership teams for the successful completion of major initiatives(>50mil), resulting in >20% increased patient growth and 30% reduction in patient attrition

• Product Management leader tasked to build product development organization from ground up
• Working with company leadership and private equity team to crystallize company vision and help translate it into product vision across product lines
• Working on developing compelling product strategy including defining NSM and other core product metrics to measure product success
• Improved ARR by 30% YoY
• Increased CSAT score by margin of 40% across tier-1 customers through streamlined CSM process

• Delivered differentiated product offering for partner eco-system such as SAP S/4 HANA, SAP Ariba, SAP C4C, Microsoft, Workday, Salesforce, Coupa, DocuSign, Adobe bringing 40% growth in ARR
• Led the effort to infuse Azure AI/ML services as part of core platform to transform customers traditional business functions to AI powered intelligent processes through automation
• Translated company vision into longer term product strategy through ideation, developing product strategy, driving execution in expanding product portfolio into new areas and markets. Expected TAM over 2+ billion
• Ideated and conceptualized contracting process for transparency and integrity through Blockchain initiatives specifically in Supply Chain contracts
• Introduced product development processes to realize cost efficiencies and bring scale leading to annual cost savings of over 5+mil

Led portfolio of Cloud Services that are part of overall Customer Experience(CX) product line generating over USD 200mil ARR. Direct management of product managers spread across geography.

• Ideated concept and successful business case for building new CX SaaS capability that will replace on-premise solution with revenues of over $150M annually
• Developed & executed strategy for integrating acquired SaaS service for running interactive interviews/assessments from within Oracle CX solution
• Strategized integration of LI's Sales Navigator product into Oracle CX SaaS solution resulting in premium licensing revenue from strategic customers. This capability delighted field sales representatives by assisting them in their sales process and enriching their prospect management. Helped reduced sales cycle time by over 40%
• Implemented telemetry based feature usage reporting. Used findings to influence senior management in re-engineering product features that resulted in 70% increased feature adoption within 6 months

Led transformation of entire engineering organization from building on-premise products to Cloud services. Involved transitioning 1100+ engineering resources to be re-trained in tools and processes to deliver Cloud services

• Plan, Organize and Executed strategic engineering initiatives spanning over 700+ engineering resources to deliver Oracle Cloud micro services successfully
• Planned and executed Cloud migration initiatives to migrate Oracle on-premise customers to Cloud services resulting in customer retention and increased cloud services revenue
• Identified and executed cross-functional engineering initiatives leading to cost savings of over 20%
• Architected and implemented CI/CD process for SaaS delivery using Git Hub/Jenkins for 20+ micro-services
• Worked with executive management in defining organizational objectives & KPIs in measuring engineering excellence

Portfolio Leader for NA Consulting practice managing Oracle ERP, Siebel CRM, Business Intelligence engagements with a combined value of over USD 10mil. Direct P/L responsibility for over 75 consultants spread across multiple projects

• Prepared competitive quarterly forecasts that consistently exceeded consulting revenue targets by over 15%
• Identified opportunities to reduce engagement costs and increased delivery margins by over 20% on an average
• Grew the consulting practice by over 120% withing an year by identifying, recruiting and retaining valuable resources spread across geography

• Drove business process transformation workshops to help customers come up with standardized process definitions, KPI's to measure process efficiency and recommendations for tackling systemic & process challenges
• Reviewed existing CRM business processes and recommended improvements that reduced overall TCO for customers by an average of 30%
• Developed enterprise architecture blueprint resulting in process efficiency and incremental performance improvements of over 25%
• As an implementation advocate, assisted customers with defining implementation best practices, governance principles and adoption strategy resulting in overall implementation cost savings by over 20%