Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
CustomerServiceRepresentative
Manoj Kumar Ramakrishnan

Manoj Kumar Ramakrishnan

Solution Architect
Plymouth Meeting,PA

Summary

Resourceful Solution Architect with16+ years of customer relationship management and implementation support. Highly skilled in managing database performance and upgrades for ongoing efficiency and achievement of corporate objectives. Excellent communication skills and extensive experience working with clients and partners. Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 3 years of experience in similar roles. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 5+ years of experience in similar roles.

Overview

16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Solution Architect

Cognizant Technologies Solutions
Philadelphia, PA
05.2020 - Current
  • Managed and involved in designing of Both Legacy and new Comcast Commercial Business Internet Product middleware microservice API's (100Plus).
  • Worked with Comcast Commercial Internet Product customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Guided and influenced existing Customers on recommended upgrades and enhancements to integrated solutions.
  • Provided support during customer implementations and applied industry best practices.
  • Created strong relationships with key decision makers as trusted consultant of Commercial Internet product line.
  • Set up and installed software on Cloud platforms.
  • Managed project scope, schedule, status and documentation.
  • Supervised deployments and provided troubleshooting and user support.
  • Worked with clients post-implementation on user testing, debugging, support and maintenance.
  • Managed and delivered advanced customization and configuration for Comcast Commercial Internet Business solutions.
  • Communicated with partners and clients to update product and implementation status at technical or functional level.
  • Conducted post-sale requirements gathering, analysis and documentation.
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Executed application database upgrades, backups and restore duties. mid

Senior Associate Developer

Cognizant Technologies
Blue Bell, PA
09.2018 - 05.2020
  • Managed over 20 service Front End and Batch Application with CVS Health Producer Business.
  • Interacted with Customers and worked on Producer Business Websites Producer Business Front End and Batch Application requirements.
  • Coded websites and service components using HTML, CSS, JavaScript, and Spring MVC.
  • Provided security maintenance and patching on website interface to maintain viability after launch.
  • Applied emerging technologies to update and maintain site applicability.
  • Engaged with clients to plan and optimize site issues and queries.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Developed conversion and system implementation plans.
  • Built databases and table structures for web applications.
  • Coordinated deployments of new software, feature updates and fixes.
  • Tested and deployed scalable and highly available software products.

Senior Associate Developer

Cognizant Technology Services
Chennai, Tamil Nadu
09.2015 - 09.2018
  • Involved in development of Apple Watch Eligibility\Enrolment API and Apple Watch Survey Questionnaire API.
  • Provided Service development using Java, Spring Boot, Rest API and Big Data Technologies
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Provided security maintenance and patching on website interface to maintain viability after launch.
  • Implemented changes and integrated requested elements to streamline business operations.
  • Applied emerging technologies to update and maintain site applicability.
  • Engaged with clients to plan and optimize site issues and queries.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Designed and developed analytical data structures using Hadoop and Hive.

Associate Developer

Cognizant Technologies Solutions
Hartford, CT
08.2010 - 09.2015
  • Involved in development, maintenance and support of various Claims Processing System Applications in Aetna Healthcare Inc.
  • Coded websites using HTML, CSS, JavaScript, and Spring.
  • Discussed application requirements with clients to produce actionable development plans.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Engaged with clients to plan and optimize site issues and queries.
  • Determined coding requirements for specialized scripts.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Developed user-friendly web forms with validation and error handling.
  • Conducted unit testing to deliver optimal browser functionality.
  • Optimized web applications for speed, scalability and security.

Programmer Analyst

Cognizant Technologies Solutions
Cochin, Kerala
07.2007 - 08.2010
  • Worked closely with Arbitron clients to establish specifications and system designs.
  • Improved systems with addition of new features and infrastructure.
  • Enhanced interfaces to promote better functionality for users.
  • Implemented innovative systems for data collection.
  • Wrote highly maintainable, solid code for software system.
  • Identified causes of issues within applications and determined which modifications needed to be made.
  • Maintained existing applications and designed and delivered new applications.
  • Updated documentation with project deviations to capture changes.
  • Documented program development and revisions to maintain records.
  • Tested and deployed scalable and highly available software products.
  • Performed regression and system-level testing to verify software quality prior to release.

Education

Master of Science - Computer Application

SRM Institute of Science And Technology
Kattankulathur Kanchipuram Tamil Nadu
08.2004 - 06.2007

Bachelor of Science - Computer Science

ST Hindu College
Nagercoil Tamil Nadu India
07.2001 - 04.2004

High School Diploma -

CSI Matriculation Higher Secondary School
Nagercoil Tamil Nadu India
06.1999 - 04.2001

Skills

Business solutions

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Certification

Safe Agile

Interests

Movies, Reading, Gym

Timeline

Solution Architect

Cognizant Technologies Solutions
05.2020 - Current

Safe Agile

06-2019

Senior Associate Developer

Cognizant Technologies
09.2018 - 05.2020

Senior Associate Developer

Cognizant Technology Services
09.2015 - 09.2018

Associate Developer

Cognizant Technologies Solutions
08.2010 - 09.2015

Programmer Analyst

Cognizant Technologies Solutions
07.2007 - 08.2010

Master of Science - Computer Application

SRM Institute of Science And Technology
08.2004 - 06.2007

Bachelor of Science - Computer Science

ST Hindu College
07.2001 - 04.2004

High School Diploma -

CSI Matriculation Higher Secondary School
06.1999 - 04.2001

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Manoj Kumar RamakrishnanSolution Architect