MANOJ MOHAN

Set the vision, strategy and roadmap for building financial SaaS services and AI/ML platform capabilities for 110M+ customers to deliver on Big Bet goals to drive product engagement and increase market share.

• Owned multi product portfolio roadmap overseeing the development AI enabled product features while working closely with C suite leaders and business executives to align on company goals.
• Designed a distributed site strategy and built a 75+ employee organization across US, Israel & India. Coached and groomed 6 senior engineering leaders to scale our department. Hired and mentored full stack engineers, product analysts, DevOps to scale as a world class engineering team.
• Drove the product charter for high impact initiatives, collaborating with cross functional stakeholders (product management, user experience, customer success etc) fostering transparency, alignment and open communication. Led 5 key product launches delivering ahead of schedule and 16% under allocated budget.
• Launched SaaS offerings, external APIs, enterprise product workflows, AI/ML services including generative AI & LLMs ensuring scalability, security and reliability.
• Developed and executed on engineering roadmaps, managing trade off's and delivering on business outcomes across varied stakeholders. Design and facilitate a continuous fiscal year/quarterly planning processes, helping focus on key initiatives to deliver on Quickbooks accounting outcomes.

Implemented a unified platform approach for integrating an ecosystem of third party services with connection widgets and data aggregation capabilities.

• Led adoption of engineering best practices (> 85% code coverage, ~90% regression test automation) for choice of tech stack and architectural patterns to maximize reusability across teams.
• Integrated DevOps and Infrastructure as a code(IaaS) center of excellence as part of core development, automated one touch regression with CI/CD, improved availability from 90.8% to 99.92%.
• Engineered a 22% surge in developer velocity with better operational rigor and automation. Inculcated a strong customer obsession mindset , leading to 18% improvements in product quality and 31% decrease in VOCs.

Led the execution strategy and influenced the product roadmap for 1.8B users in facebook newsfeed to minimize distribution of bad content via content moderation and personalized recommendations. See press releases here.

• Built a 55 person organization across 3 sites (Menlopark, Seattle and New york). Led the engineering organization in launching 120+ ML classifiers that drove user engagement by 12% through better personalized content.
• Led the cross functional collaborations with varied stakeholders (market research, product, operations) to carve out a strategic roadmap for newsfeed ecosystem (including partner content, publisher experience and user community) aligned with key business objectives.
• Launched 22+ key initiatives for personalization, content moderation and publisher transparency resulting in 9% increase in meaningful user interactions.
• Designed and implemented scalable data pipelines, processing petabytes of data from diverse sources using Apache Spark, Presto, Hive and Kafka. Built foundational datasets and instrumented efficient labeling processes thereby reducing ML training time by 28% and improving data quality by 12%.
• Implemented advanced statistical techniques to identify optimal classification models. Built ML real time, monitoring dashboards resulting in 18% decrease in anti-spam VOCs. Leveraged AI/ML powered anomaly detection to identify suspicious, fraudulent activity on newsfeed.
• Established a top talent development program to groom engineers on personalization and robust content safety measures.

• Mentored and led a geographically distributed team of full stack engineers, data scientists and engineering managers to deliver on critical outcomes. Fostered a culture of learning within the team, encouraging continuous skill development through training programs and industry conferences.
• Drove technology migration initiatives successfully, minimizing disruptions to ongoing operations while maximizing benefits from modernized platforms. Designed and built a customer portal to proactively alert users about issues identified on their cluster infrastructure.
• Increased operational efficiency by automating repetitive tasks using custom-built tools and integrating third-party solutions.
• Developed disaster recovery plans and ensured data backup procedures were in place to safeguard critical information assets.
• Implemented continuous integration and deployment pipelines, streamlining the release process and reducing time-to-market for new features.
• Spearheaded software architecture design and implementation, ensuring scalability and maintainability of applications.
• Managed multiple projects simultaneously while meeting strict deadlines and maintaining a high standard of work quality.
• Oversaw budget planning and resource allocation for software engineering projects, ensuring optimal utilization of resources without compromising on quality or timeline goals.
• Championed diversity and inclusion in recruitment efforts while maintaining a focus on attracting top talent for software engineering roles.
• Collaborated closely with stakeholders to gather requirements and translate them into technical solutions, aligning business objectives with development efforts.

• Established performance metrics for monitoring team progress towards key objectives, driving accountability and transparency among team members.
• Developed proposals for clients outlining project scope and timeline.
• Evaluated existing procedures and made proactive adjustments to meet changing demands.
• Oversaw [Number]-strong team of engineering personnel.
• Fostered strong relationships with other departments such as marketing, finance, and operations to ensure seamless collaboration on joint initiatives or shared goals.
• Implemented process improvements that resulted in reduced production costs and increased profit margins.
• Increased customer satisfaction, addressing technical issues promptly and effectively through close communication with clients.