MANOJNA KROVVIDI

Sr. Business Analyst

Quest IT Solutions

Houston, TX

05.2018 - Current

Successfully gathered and analyzed project requirements through interviews, meetings, and documentation, leading to effective User Acceptance Testing (UAT).
Coordinated and facilitated walkthroughs and Joint Application Development (JAD) sessions with management, SMEs, and vendors to clarify specifications and resolve outstanding issues.
Managed projects for a large investment firm, delivering critical information to customers via wireless devices and internet applications.
Developed comprehensive technical documents adhering to compliance standards, along with standardized templates to enhance documentation consistency.
Organized and documented meeting minutes and voice recordings from team reviews and webinars, ensuring clear communication across all levels.
Established style guidelines for documentation, created business process diagrams, and edited complex technical data for clarity and accuracy.
Led the successful transition of a physical Data Center to Salesforce Service Cloud, significantly reducing infrastructure costs while increasing operational flexibility.
Defined and documented reporting requirements, and performed gap analysis to align existing technologies with business objectives.
Conducted workshops to train end-users on the Workday HRIS system, enhancing user proficiency and data management efficiency.
Designed and implemented major dashboard software applications to improve data visualization and facilitate informed decision-making.
Managed and reported on in-kind donations and employee philanthropic efforts, contributing to enhanced corporate social responsibility initiatives.
Developed a variety of communication materials, including presentations, statistical graphics, and talking points, to support internal and external communications.
Supported local community investment programs and contributed to global departmental initiatives, as assigned.
Addressed unique reporting requests by creating data models and implementing automated report distribution processes.
Maintained technical reference documents, conducted risk assessments, and produced regulatory reports while utilizing project management tools like JIRA and MS Project.
Effectively led the internal Product Tool team in driving the roadmap and priorities for consumer content tools, resulting in optimized product strategies to maximize business impact.
Impacted user success and engagement by developing and implementing success metrics through data analysis, guiding teams in improving product features.
Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
Monitored project progress using metrics such as timeline, budget, resources utilization.
Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
Implemented a collaborative and innovative team culture focused on empowerment and growth, aligning feature requests with resource availability to champion a balanced product development process.