Manolo Perez
Houston,TX
Summary
Results-driven professional with a diverse skill set encompassing blue-collar expertise in rigging and warehouse logistics, coupled with a solid foundation in customer service from a retail background. Proven ability to adapt and thrive in dynamic work environments, demonstrating excellent problem-solving skills and a commitment to ensuring operational efficiency. Possesses hands-on experience in rigging operations, proficient in the safe and efficient movement of heavy equipment and materials. Adept at warehouse logistics, skilled in inventory management, and maintaining organized and streamlined workflows. Known for exceptional customer service skills acquired in retail settings, displaying a strong ability to communicate effectively with clients and colleagues. Motivated, reliable, and eager to contribute to team success in a challenging and fast-paced work environment.
Overview
8
8
years of professional experience
Work History
Sign Installer
Outfront Media
Houston, TX
10.2023 - Current
- Prepared surfaces and applied vinyl lettering, logos, and graphics to vehicles and other substrates.
- Operated a variety of tools including saws, drills, grinders, routers, sanders, ladders and lifts.
- Assembled signage components such as posts and frames with nuts and bolts.
- Removed existing signage from surfaces while preserving the integrity of the surface.
- Utilized appropriate safety equipment such as hard hats and gloves during installations.
- Cut materials according to measurements for fabrication purposes using various hand tools.
- Inspected existing signs for damage or wear in order to determine repair needs.
- Maintained accurate records of job progress throughout each project's duration.
Rigger
Cockett Industries
Mendon, UT
07.2023 - 09.2023
- Set up rigging equipment for use in production sets and stages.
- Securely attach loads to rigging equipment using clamps, shackles, and other fasteners.
- Inspect rigging equipment for any visible damage or defects prior to use.
- Adjust cable tension as needed during the course of a performance or production.
- Inspected machined parts using precision measuring tools such as micrometers, calipers, indicators., to verify conformance to specifications.
- Set up fixtures and tooling required for milling operations according to job instructions.
- Safely disassemble rigging equipment when no longer needed for a production or performance.
- Follow manufacturer's instructions for maintenance and storage of rigging equipment.
- Develop plans for efficient setup, takedown operations based upon size, scope of projects.
- Used bolts and clamps to attach pulleys and fix beams, ceilings and gin pole booms.
Underground Utility Technician
Mannys Trenching Services
Katy, TX
06.2021 - 01.2022
- Operated excavator to dig trenches, footings and foundations for new construction projects.
- Assisted in the installation of underground utilities including water lines, sewer lines and electrical conduits.
- Worked in all weather conditions including extreme heat or cold temperatures.
- Transported materials from one location to another using a truck or other vehicle.
Asphalt Laborer
Ramirez Paving
Houston, TX
10.2019 - 05.2021
- Loaded asphalt into paving machines, spreaders and other related equipment.
- Maintained cleanliness of tools, machinery and work areas.
- Assisted with the installation of curbs, gutters and sidewalks.
- Operated power tools such as jackhammers, tampers and saws.
- Performed minor repairs to asphalt surfaces using cold patch material.
- Unloaded asphalt from trucks onto job sites as needed.
- Measured and mixed asphalt according to standard formulas.
- Repaired potholes in existing pavement surfaces.
Dispatcher
USA Jireh Trans LLC
Channelview, TX
02.2019 - 09.2019
- Assigned drivers to appropriate routes based on customer needs.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Verified driver credentials prior to assigning them a route or task.
Logistics Team Member
Expedited Logistics
Houston, TX
02.2018 - 11.2018
- Assisted in the coordination of shipments, ensuring all documentation was accurate and up to date.
- Organized and maintained records of inventory levels, deliveries, and orders.
- Verified accuracy of incoming and outgoing shipments against bills of lading.
- Maintained communication with suppliers regarding order status and delivery schedules.
- Performed regular cycle counts to ensure accurate inventory management.
- Managed a fleet of vehicles for transportation needs including scheduling maintenance, repairs, inspections.
- Coordinated with carriers for timely pickups and deliveries as well as resolving any discrepancies or issues that may arise during transport.
- Loaded and unloaded cargo from trucks using forklift equipment safely and efficiently.
- Monitored freight costs and negotiated rates with vendors to reduce overall shipping expenses.
- Provided customer service support by responding to inquiries regarding shipment statuses or other logistics related issues.
Retail Sales Associate
Corner Stop
Houston, TX
02.2017 - 12.2017
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
New Car Sales Associate
Central Houston Nissan
Houston, TX
10.2015 - 01.2017
- Greeted customers upon arrival and provided assistance in selecting a new car.
- Assisted customers with the completion of sales paperwork, including contracts, financing agreements, and warranties.
- Provided product knowledge to customers regarding features and benefits of vehicles.
- Demonstrated proper vehicle operation to customers.
- Maintained updated knowledge of all current industry trends, pricing strategies, and available options for each model of vehicle.
- Organized delivery schedules for new cars purchased by customers.
- Created customer profiles for follow-up contact purposes.
- Ensured customer satisfaction throughout the sales process.
- Processed payments from customers via cash or credit cards.
- Developed relationships with potential clients through cold calling and networking activities.
Education
High School Diploma -
Heights High School
Houston, TX07.2014
Skills
- Rigging Preparation
- Safety Understanding
- Climbing Skills
- Materials Transportation
- Materials Movement
- Following Directions
- Trench Work
- New Employee Training
- Knowledge of Machines
- Machine Operation
- Decision-Making
- Critical Thinking
- Basic Math
- Measuring
- Pallet Building and Wrapping
- Pressure Washers
- Lead Follow up
- Upselling Strategies
- Sales Conversion
- Friendly and Enthusiastic
- Aftermarket Products
- Transportation Management
- Emergency Readiness
- Shipment Tracking
- Computer-Based Inventory System
- Purchase Orders
- Administration and Bookkeeping
- Warehousing Processes
- Repair Work
- Carpentry
- Grounds Maintenance
- Masonry
- Painting
- Electrical Systems
- Exterior and Interior Painting
- Telephone Etiquette
- Database Entry
- Operations Support
- Billing and Invoicing
- Mortar Mixing
- Concrete Pathways
- Stone Cutting
- Tuckpointing
- Process Improvement
- Cash Handling
- Payment Collection
- Product Merchandising
- Guest Services
- Customer Complaint Resolution
- Customer Service
- Product Knowledge
- Regulatory Compliance
- Money Handling
- Loss Prevention
- Site Preparation
- Heavy Equipment Operation
- Road Construction
- Debris Collection
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sign Installer
Outfront Media
10.2023 - Current
Rigger
Cockett Industries
07.2023 - 09.2023
Underground Utility Technician
Mannys Trenching Services
06.2021 - 01.2022
Asphalt Laborer
Ramirez Paving
10.2019 - 05.2021
Dispatcher
USA Jireh Trans LLC
02.2019 - 09.2019
Logistics Team Member
Expedited Logistics
02.2018 - 11.2018
Retail Sales Associate
Corner Stop
02.2017 - 12.2017
New Car Sales Associate
Central Houston Nissan
10.2015 - 01.2017
High School Diploma -
Heights High School