Seasoned Office Manager with a proven track record at Natural Health Center Of Akron, showcasing exceptional organizational skills and customer service excellence. Expert in office administration and relationship building, significantly enhancing team productivity and client satisfaction. Demonstrates a keen ability for document management and maintaining confidentiality, contributing to streamlined operations and a professional work environment.
Overview
Work History
Office Manager
Natural Health Center Of Akron
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Administrator
HEB Grocery Store
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Department Manager
Home Depot
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Established clear performance expectations for staff members which led to increased accountability.
Education
Diploma -
Tom C Clark
San Antonio, TX
2009
Skills
Customer service
Office management
Organizational skills
Office administration
Clear oral/written communication
Customer relations
Billing
Scheduling and calendar management
Administrative support
Payroll processing
Languages
Farsi
Full Professional
Arabic
Limited Working
Timeline
Office Manager
Natural Health Center Of Akron
Administrator
HEB Grocery Store
Department Manager
Home Depot
Diploma -
Tom C Clark
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