Manpreet Kaur
Puyallup,WA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Puyallup, WA
08.2023 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Burger King
Puyallup, WA
05.2023 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Store Manager
7-eleven
Puyallup
02.2023 - 05.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Sceener Manager
Apollo Hospitals
Amritsar, India
12.2021 - 01.2023
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Sales Manager
joshi fashion mall
Tarn Taran, India
11.2018 - 12.2019
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Managed daily operations of sales department, including supervision of staff members.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
Education
Diploma - Foundation of Cybersecurity
Google Certification
Online02-2024
Master of Science -
Global Institute
India04-2016
Bachelor of Science - Information Technology
Khalsa Collage For Women
India05-2014
Skills
- Promotions and Discounts Understanding
- Patience and Empathy
- Sales Techniques Mastery
- Professionalism and Courtesy
- Cash Register Operation
- Customer Assistance
- Complex Problem-Solving
- Daily Reporting
- Sales expertise
- Cash Management
- Records Maintenance
- Product Knowledge
- Ordering and stocking
- Time management skills
- Cleaning and sanitizing
- Analytical Thinking
- Problem-Solving
- Creative Thinking
- Microsoft Office
- Excellent Communication
Certification
driving license
Languages
English
Full Professional
Websites
Timeline
Cashier
Walmart
08.2023 - 12.2023
Cashier
Burger King
05.2023 - 08.2023
Store Manager
7-eleven
02.2023 - 05.2023
Sceener Manager
Apollo Hospitals
12.2021 - 01.2023
Sales Manager
joshi fashion mall
11.2018 - 12.2019
Diploma - Foundation of Cybersecurity
Google Certification
Master of Science -
Global Institute
Bachelor of Science - Information Technology
Khalsa Collage For Women