Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manpreet Kaur

Kent,WA

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Hustle Logistics LLC
Maple Valley
01.2023 - Current
  • Maintained accurate records of goods delivered and collected payments as required.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Cashier

H&M
Tukwila
03.2022 - 01.2023
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.

Warehouse Worker

FedEx Ground
Kent
10.2021 - 01.2022
  • Verified accuracy of incoming shipments against purchase orders.
  • Maintained accurate inventory records using computerized tracking systems.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Received and tracked incoming inventory shipments.
  • Operated scanners, computers, and other equipment to track orders.
  • Assembled orders according to customer requests.

Cashier/Sales Associate

Safeway
Avondale, AZ
07.2020 - 08.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

CUSTOMER SERVICE

CREDIT CARD
05.2015 - 09.2019

  • Provided superior customer service at all times.
  • Generated reports summarizing customer service statistics.
  • Handled escalated customer service matters professionally.
  • Developed and implemented customer service standards to ensure quality customer service.
  • Provided customer service support to clients.
  • Provided technical support for customer service representatives.
  • Provided excellent customer service during transactions.
  • Supervised team of Customer Service Representatives to ensure effective customer service and adherence to departmental policies.
  • Developed strategies to improve customer service processes.

Education

DIPLOMA -

KENTWOOD HIGH SCHOOL

Skills

  • Customer Service
  • Scheduling appointments
  • Organization skills
  • Problem-Solving
  • Attention to Detail
  • Time management skills
  • Positive Attitude
  • Courteous and polite demeanor
  • Punctual and Reliable
  • Dependable and reliable
  • Payment Collection
  • Teamwork and Collaboration
  • File Management
  • Document Management
  • Meeting Preparation
  • Communication , phone calls
  • Scheduling
  • Technical Support
  • Basic accounting
  • Multitasking and prioritization
  • Positive and professional
  • Cash handling experience
  • Front Office Support
  • Microsoft Office
  • Listening Skills

Languages

Punjabi
Native/ Bilingual
Hindi
Full Professional

Timeline

Delivery Driver

Hustle Logistics LLC
01.2023 - Current

Cashier

H&M
03.2022 - 01.2023

Warehouse Worker

FedEx Ground
10.2021 - 01.2022

Cashier/Sales Associate

Safeway
07.2020 - 08.2021

CUSTOMER SERVICE

CREDIT CARD
05.2015 - 09.2019

DIPLOMA -

KENTWOOD HIGH SCHOOL
Manpreet Kaur