Manpreet Kaur
Auburn,WA
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and reduced waste at Karan & Balwinder- pizza twist, by mastering multitasking and problem-solving. Skilled in both customer service and efficient dough rolling, my approach led to improved cost control and service speed, underscoring my ability to drive results and work cohesively with teams.
Overview
4
4
years of professional experience
Work History
Pizza Maker
Karan & Balwinder
12.2022 - 08.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Managed inventory effectively, reducing food waste and controlling costs for the business.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Trained and assisted new kitchen staff members.
Counter Person & Pizza Maker
Karan
12.2022 - 08.2024
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
Pizza Chef Assistant
Pervez Ahmed
09.2020 - 07.2022
- Maintained a clean and organized workspace, ensuring compliance with food safety regulations and fostering a positive work environment.
- Supported head chef in managing kitchen staff schedules, ensuring adequate coverage during peak times for optimal efficiency.
- Assisted in inventory management, contributing to reduced waste and improved cost control measures.
- Enhanced customer satisfaction by consistently producing high-quality pizzas with attention to detail and presentation.
- Increased speed of service by mastering efficient dough rolling techniques, enabling faster order fulfillment during busy periods.
Education
Bsc Hons In Business Studies - Accounting And Finance
Niels Brock Copenhagen Business College
Bispetorvet 1, 1167 København, Denmark04.2021
Skills
Multitasking
Teamwork
Ability to work under pressure
Customer service
Time management skills
Problem solving
Languages
English, Punjabi, hindi, urdu
Professional Working
Timeline
Pizza Maker
Karan & Balwinder
12.2022 - 08.2024
Counter Person & Pizza Maker
Karan
12.2022 - 08.2024
Pizza Chef Assistant
Pervez Ahmed
09.2020 - 07.2022
Bsc Hons In Business Studies - Accounting And Finance
Niels Brock Copenhagen Business College
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