Summary
Overview
Work History
Skills
Affiliations
Languages
Timeline
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Tarnjit Aulakh

Tracy,CA

Summary

Dynamic professional with a proven track record at Amazon, excelling in process mapping and root cause analysis. Adept at optimizing workflows and enhancing employee training, I have successfully implemented strategies that improved customer experience and resolved systemic issues. My effective communication skills foster collaboration across departments, driving continuous improvement.

Overview

2
2
years of professional experience

Work History

Process Guide, Learning Ambassador

Amazon Fulfillment center
Tracy, CA
06.2023 - Current
  • Provided guidance to team members on best practices for processes.
  • Monitored progress of workflows against established timelines and deadlines.
  • Performed root cause analysis on production issues and identified corrective actions.
  • Communicated effectively with staff at all levels regarding process updates.
  • Trained personnel on newly implemented processes or updated existing ones.

Problem Solver, IOL and FUD

Amazon
Tracy, CA
06.2023 - Current
  • Contributed ideas towards developing innovative approaches to instruction delivery.
  • Created detailed reports outlining problem-solving techniques used in specific cases.
  • Evaluated existing processes, procedures, and policies to determine where improvements could be made.
  • Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.
  • Documented processes related to problem resolution and created training materials for new staff members.

Skills

  • Process mapping
  • Workflow optimization
  • Root cause analysis
  • Employee training
  • Quality assurance
  • Performance monitoring
  • Effective communication
  • Public speaking
  • Problem solving
  • Training and mentoring

Affiliations

  • I strive to learn new skills by training in various areas and departments. I challenge myself to gain new knowledge and experience. I recently completed training for trans-out sortable to an outbound role to assist with outbound tasks.

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Professional

Timeline

Process Guide, Learning Ambassador

Amazon Fulfillment center
06.2023 - Current

Problem Solver, IOL and FUD

Amazon
06.2023 - Current
Tarnjit Aulakh