Manpreet Kaur
Sacramento,CA
Summary
Strong ability to analyze policy issues, monitor developments, and provide valuable insights. Effective communicator with excellent interpersonal skills, focused on fostering collaboration and alignment. Committed to the Kaiser Permanente mission.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
The Permanente Medical Group
02.2022 - Current
- Research and Analysis: Possess expertise in overseeing multifaceted programs, including the PHASE (Preventing Heart Attack and Stroke)/Diabetes program, Congestive Heart Failure (CHF) program, and Special Needs Plan (SNP) for Sacramento and Roseville service area.
- Project Management: Adept at leading projects and serving as the project lead for Thrive Local Platform in the Roseville service.
- Communication Skills: Facilitated effective communication with executives to strategize and implement projects, demonstrating strong interpersonal and collaboration skills.
- Research and Analysis: Conducted comprehensive data analysis, identifying solutions for key stakeholders and contributing to informed decision-making processes.
- Budget Management: Developed and monitored budgets for multiple programs ensuring financial efficiency and accountability.
- Event Management: Played a pivotal role in the planning and execution of department meetings, contributing to a collaborative and goal-oriented work environment.
- Strategic Planning: Actively supported the director in the development of department objectives and goals, aligning efforts with organizational priorities.
- Collaboration: Served as a liaison between program management and subordinate teams, fostering effective communication and cohesion.
- Database Management: Maintained a comprehensive database for North Valley's cardiovascular and regional social health programs, ensuring accuracy and accessibility of critical information.
- Liaison Role: Acted as a reliable liaison between the director and managers, facilitating smooth communication and coordination within the organizational hierarchy.
Independent Consultant
ELAK Health
06.2023 - 03.2024
- Policy Analysis and Research: Conduct comprehensive research and analysis on healthcare policy issues, including federal and state statutes, regulations, administrative procedures, and legislative proposals.
- Strategic Planning and Advisory Services: Provide strategic guidance and advisory services to clients on health policy matters, including implications of proposed policies, regulatory compliance, and advocacy strategies. Assist in the development and implementation of advocacy campaigns to advance client interests.
- Project Management: Manage multiple projects simultaneously, ensuring timely delivery of high-quality work products and adherence to project timelines and budgets. Collaborate with multidisciplinary teams and external partners to achieve project objectives.
- Policy Monitoring and Analysis: Monitor legislative and regulatory developments, policy trends, and emerging issues in healthcare. Analyze the potential impact of policy changes on client operations and provide timely updates and strategic recommendations.
- Client Relationship Management: Cultivate strong client relationships through exceptional service delivery, responsiveness, and proactive engagement. Identify opportunities for expanding services and securing repeat business.
Administrative Specialist
Kaiser Foundation Hospital
02.2020 - 02.2022
- Efficiency Achievement: Demonstrated exceptional efficiency in hospital discharge timing, achieving a remarkable 95% success rate through effective collaboration with medical professionals.
- Collaboration: Track record in collaborating with medical professionals to optimize discharge planning and case management processes.
- Communication Skills: Effectively communicated with medical professionals to ensure timely and efficient discharge planning.
- Process Optimization: Played a crucial role in utilization management, contributing to streamlined care coordination and discharge planning processes.
- Healthcare Collaboration: Collaborated closely with medical professionals to optimize discharge planning and ensure patient needs were met.
- Research and Analysis: Utilized research and analytical skills to optimize discharge planning processes and enhance patient outcomes.
- Insight Provision: Provided insights and expertise in discharge planning policies and procedures to internal stakeholders for continuous improvement.
- User Perspective: Incorporated user perspectives into discharge planning processes to ensure patient-centered care and satisfaction.
Medicare Representative
Kaiser Health Plan
08.2016 - 02.2020
- Communication and Events Management: Conducted presentations for various Kaiser Permanente Senior Advantage (KPSA) products, ensuring clear communication and understanding.
- CMS Compliance: Proficient in CMS regulations and compliance standards, ensuring adherence to guidelines in sales and enrollment processes.
- Proactive Enrollment Approach: Proactively identified and acted on enrollment opportunities, including participation in health fairs, presentations, and referrals, contributing to increased membership.
- Stakeholder Engagement: Facilitated meetings with stakeholders to gather insights on challenges and opportunities, fostering collaboration and addressing key concerns.
- Project Support: Provided valuable project support to Sales Executives by creating insightful reports, contributing to strategic decision-making processes.
- Brand Visibility and Community Engagement: Created Kaiser health plan-related projects, including catalogs, flyers, newsletters, and actively participated in community events to enhance brand visibility and community engagement.
- Team Collaboration: Able to work with multiple team members from a variety of departments and backgrounds. Worked on projects independently and as part of a team.
- Interpersonal and Relationship Management Skills: Demonstrated strong interpersonal skills and relationship management skills in interacting with stakeholders and team members.
- Knowledge and Learning: Able to keep up to date on health policy, politics, and other relevant issues.
- Project Management: Managed competing priorities on multiple projects and project types with time-sensitive deadlines.
Education
Master of Public Heath
California State University, Sacramento
Sacramento, CACertification
Associate Improvement Advisor
Timeline
Independent Consultant
ELAK Health
06.2023 - 03.2024
Administrative Coordinator
The Permanente Medical Group
02.2022 - Current
Administrative Specialist
Kaiser Foundation Hospital
02.2020 - 02.2022
Medicare Representative
Kaiser Health Plan
08.2016 - 02.2020
Master of Public Heath
California State University, Sacramento