MANPREET KAUR SHARMA
Concord,CA
Summary
Certified phlebotomist with strong customer service skills and expertise in blood collection techniques. Committed to maintaining accurate patient records and ensuring compliance with health regulations, enhancing operational efficiency in clinical settings.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Biometeric Screener
LabCorp
Concord, California
04.2022 - Current
- Performed biometric screenings to accurately identify and verify patients, enhancing patient safety and care.
- Ensured compliance with health regulations throughout screening processes.
- Maintained accurate records of patient information and screening results.
- Collected and processed samples using standardized procedures.
- Summarized findings from biometric screenings in detailed reports to facilitate informed decision-making and improve patient outcomes.
- Engaged in continuing education programs to maintain up-to-date knowledge of advancements in biometrics, ensuring compliance and best practices.
Associate
STRAW HAT PIZZA
Tracy, CA
09.2017 - Current
- Assisted manager with restaurant operations, handled cash and card transactions, ensured compliance with health and food safety standards, supervised staff for operational efficiency., Inventory control and Customer service.
- Enhanced customer service skills through daily customer interactions.
- Trained new employees on customer service techniques and procedures to promote consistent service quality.
Phlebotomy Intern
KAISER PERMANENTE
Richmond, CA
11.2025 - 12.2025
- Drew blood from patients' finger, heel, or vein, ensuring adherence to aseptic principles for safe sample collection.Obtained the correct amount and type of specimen.Documented requests and lab results accurately to maintain clear communication and record integrity. Informed physicians of released lab results.Supplied materials to support workflow in the lab.
- Collected blood samples from patients using proper techniques.
- Prepared and labeled specimens for laboratory analysis.
- Ensured compliance with safety and health regulations during procedures.
Cashier
7-11
Walnut Creek, CA
07.2017 - 11.2025
- Operated cash register, ensuring accurate processing of payments, returns, and exchanges for efficient customer transactions.
- Executed opening and closing procedures, including cash register counting and restocking, to ensure smooth daily operations.
- Maintained cleanliness of checkout area, enhancing customer experience through tidy counters, shelves, and windows.
Disaster Service Worker
CONTRA COSTA COUNTY
, CA
01.2021 - 05.2021
- Distributed Covid vaccines at stations, ensured quality checks, registered patients.
- Supported daily functions at public service locations.
- Maintained cleanliness and organization in community facilities.
- Supported team members during special events and community programs.
Cashier
SAFEWAY
Walnut Creek, CA
08.2017 - 07.2018
- Greeted customers and provided service, operated cash registers and scanners to process transactions accurately, stocked shelves to maintain organized displays, and ensured a clean, safe environment.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawers and performed end-of-shift reconciliations.
- Delivered customer service to improve shopping experiences.
- Assisted customers with inquiries and recommended products based on needs.
Education
Phlebotomy Certificate -
Kaiser Permanente Allied Health School
CA12-2025
Medical Assistant Certificate -
Contra costa medical career college
CA01-2020
Masters - Computer Applications
Punjab Technical University
Punjab01-2011
Skills
- Blood collection techniques
- Venipuncture techniques
- Blood sample processing
- Health regulations compliance
- Patient record management
- Customer service excellence
- Patient communication strategies
- Active listening skills
- Verbal and written proficiency
- Professional demeanor
- MS Office proficiency
Certification
CPT-I, CDPH, Jan,2026, BLS, AHA, Oct,2025
Languages
Hindi Bilingual, Punjabi Native
Timeline
Phlebotomy Intern
KAISER PERMANENTE
11.2025 - 12.2025
Biometeric Screener
LabCorp
04.2022 - Current
Disaster Service Worker
CONTRA COSTA COUNTY
01.2021 - 05.2021
Associate
STRAW HAT PIZZA
09.2017 - Current
Cashier
SAFEWAY
08.2017 - 07.2018
Cashier
7-11
07.2017 - 11.2025
Phlebotomy Certificate -
Kaiser Permanente Allied Health School
Medical Assistant Certificate -
Contra costa medical career college
Masters - Computer Applications
Punjab Technical University