Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charlotte Carter

Indianapolis,IN

Summary

Respected and personable professional experienced in conflict resolution, time management and team collaboration. Talented liaison to customers and the appropriate corporate personnel. Focused on being a valued employee in competitive environments. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.

Overview

6
6
years of professional experience

Work History

Account Coordinator

Cater2U Home Care Service LLC
Indianapolis, US
07.2023 - Current
  • Coordinating and managing the schedules of caregivers and clients, ensuring that each client receives appropriate care by matching them with suitable caregivers based on their needs and availability.
  • Handling client concerns, managing scheduling changes, and acting as a key point of contact between caregivers and families.
  • Conducted market research to support client projects and presentations.
  • Researched competitors offerings and presence in assigned territories.
  • Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.

Fulfillment Center Associate

Amazon
Plainfield, US
10.2022 - 06.2023
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Administrative Coordinator

Cater2 Adult day center
Indianapolis, US
06.2019 - 09.2021
  • Knowledge of all security posts at the site.
  • Write reports of daily activities and irregularities.
  • Provided exceptional customer service to all residents and guests.
  • Reported safety concerns and unusual circumstances both verbally and in writing.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Greeted visitors in a courteous manner and directed them to the appropriate office or person.

Education

High school diploma -

Christian Fenger Academy
Chicago, IL
06.2011

Skills

  • Client coordination
  • Scheduling management
  • Communication skills
  • Project management
  • Time management
  • Team collaboration
  • Order management
  • Scheduling
  • Interpersonal skills

References

References available upon request.

Timeline

Account Coordinator

Cater2U Home Care Service LLC
07.2023 - Current

Fulfillment Center Associate

Amazon
10.2022 - 06.2023

Administrative Coordinator

Cater2 Adult day center
06.2019 - 09.2021

High school diploma -

Christian Fenger Academy

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