Mansi Chavan

• Designed and developed Python-based applications and automation solutions to improve troubleshooting, monitoring, and operational workflows across video streaming platforms.
• Developed AI-assisted solutions using Cursor AI and MCP (Model Context Protocol) to enable intelligent access to platform data and accelerate issue investigation.
• Built internal tools and services for collecting, processing, and analyzing data from streaming devices, backend systems, and production environments.
• Developed automation scripts for deployment validation, post-release monitoring, and health-check activities across Development, QA, Beta, and Production environments.
• Integrated multiple data sources to provide actionable insights for customer-impacting issues, reducing troubleshooting effort and improving MTTR.
• Utilized Python, Linux (Fedora), Git, JSON, REST APIs, and shell scripting to develop and maintain software solutions.
• Collaborated with Product, Engineering, Operations, QA, and Platform teams to design and implement scalable software solutions.
• Contributed to architecture discussions, technical design reviews, feature development, and platform enhancement initiatives.
• Developed reporting and monitoring solutions that improved operational visibility and enabled proactive issue detection.
• Led troubleshooting efforts for video applications, streaming devices, firmware releases, backend services, and platform integrations.

• Led and managed cross-functional testing teams (onsite and offshore) and coordinated with developers and product teams using Agile methodologies.
• Experienced in Sprint cycles, User Story validations, and defect tracking via JIRA.
• Expertise in scripting languages such as Python and Selenium.
• Developed WitBe automation test scenarios and automation scripts across various IP devices.
• Performed regression and performance testing using the WitBe Automation tool for video platforms.
• Supported creation of automation scripts aligned with deployment cycles.
• Developed comprehensive test strategies and plans by analyzing release notes, RFCs, FRDs, and UCDs.
• Ensured complete manual test coverage and identified requirement gaps.
• Spearheaded identification and procurement of hardware and tools for lab setups.
• Ensured optimal testing environments for new projects.
• Utilized HP ALM, SPIRA, and JIRA for defect management, test case tracking, and collaboration with development teams.
• Validated devices including Cisco SA and OMS STBs, OAM One Box, IP streaming devices (Mini Box, Stream, Apple TV), and streaming platforms.
• Ensured FCC compliance and audit readiness.
• Resolved issues promptly with development teams.
• Maintained effective communication with stakeholders.
• Represented QA during defect review meetings.
• Managed Daily and Monthly KPIs for test case creation and execution.
• Tracked progress and testing alignment with project schedules.
• Generated Annual Reports highlighting key performance metrics, test coverage, and process improvements.
• Extensive experience using Linux tools including PuTTY, HyperTerminal, Tera Term, and WinSCP for backend testing and data collection.

• Led test strategy, planning, and execution activities for IPTV, set-top box, mobile, and web applications based on business and functional requirements.

• Collaborated with Development, UAT, Product, and Vendor teams to establish test environments, troubleshoot issues, and ensure successful releases.

• Managed Agile testing activities including user story validation, defect tracking, sprint execution, and release readiness using JIRA and HP ALM.

• Performed backend and frontend validation for video streaming platforms, including EPG, VOD, MRDVR, Portal Manager, Settings, and Usage Collection services.

• Recreated production issues, validated bug fixes, and represented QA in cross-functional defect review and release planning meetings.

• Performed functional, integration, and regression testing of set-top box applications, including DVR, VOD, Search, HD, Favorites, Parental Controls, and Interactive Guide features.
• Developed and executed test plans, test cases, and automation scripts based on business and functional requirements.
• Managed defect lifecycle, test execution, and QA activities using Rally and HP Quality Center (HPQC).
• Coordinated with developers and QA teams to investigate issues, validate fixes, and ensure release quality.
• Supported stability testing, test environment management, and daily release validation activities in Agile environments.