Certified Salesforce Developer With 9.6 years of experience, expertise lies in designing and developing scalable software solutions, contributing to all stages of the software development lifecycle, from design to deployment. Solutions are designed in collaboration with stakeholders and peers to align with business needs, improve software quality, enhance maintainability, and elevate the customer experience.
Responsibilities include mentoring team members, providing constructive code reviews, and resolving complex technical challenges through clear and effective designs. Operational excellence is prioritized by addressing root causes of issues, optimizing workflows, and enhancing team processes.
Extensive experience includes working with AWS services such as Lambda, AppFlow, SQS, and SNS, along with Salesforce technologies like Apex, Lightning Aura, Lightning Web Components (LWC), Salesforce Einstein, and DocuSign. Significant contributions have been made to case management, CPQ (Configure, Price, Quote), and projects within the public sector and media industries.
Project 1: May 2024 – Current
Client: PXTCMS
The DLS–PXTCMS Migration project is a critical initiative focused on deprecating two large systems, DALI (DLS US) and BALI (DLS Rest of World), which are currently built on the Salesforce platform. The objective is to migrate their operations to a first-party system, PXTCMS, as part of an accelerated third-party deprecation strategy.
Responsibilities:
Other Parallel Project
CAS – DLS Case Authority Service
Integration:
Job Duties:
Project 1: Nov 2022 - June 2023
Client: DALI- MyTime/LSF Integration
This is outbound Integration, which send employee leave data from DALI(Case management system for US employee) to downstream Amazon Product. Based on the data Employee leave, Accruals, status, Pay would be calculated.
Responsibilities:
Project 2: July 2023 - Dec 2023
Client: USCBALI
The Salesforce deprecation project aimed to transition DLS non-US agents from Salesforce UI to USC for case management while maintaining the backend on BALI Salesforce. This phase encompassed designing and implementing critical features like case/task list views, hierarchical dropdowns, attachment workflows, and permissions management, laying the foundation for seamless migration to PXTCMS in the next phase.
Responsibilities:
Project 2: Jan 2024 - April 2024
Client: PXTCMS-Data Model
This project was part of the initiative to deprecate Salesforce and merge two distinct case management systems, DALI (for US cases) and BALI (for non-US cases), into a unified PXTCMS platform. Both systems had different database structures, posing a significant challenge in creating a single, cohesive solution. The primary objective was to design and implement a nested data model that could accommodate the unique requirements of both systems post-migration, ensuring seamless functionality across the unified platform.
Responsibilities:
Project 1: Feb 2021 - April 2021
Client: DALI
This is a portal where all the employee data is being stored. This portal helps in managing the payment, leaves and reward for the employees.
Responsibilities:
Project 2: May 2021 - Current
Client: BALI
This is a portal where all the employee data is being
stored. This portal helps in managing the accommodation,
leaves and reward for the employees.
Responsibilities:
Project 1: Dec 2020 - Jan 2021
Client: JP Morgan
This is a banking application which was used by customer to transfer the fund, check balance, Rewards, Redeem Rewards, Manage the different cards(Credit/Debit) for same account.
Responsibilities:
Project 1: Feb 2020 - Dec 2020
Client: Public Sector
This is a community portal where all the citizens of the state can get connected to the nearby support
services and resources. This community portal is based on the pre-built asset which was developed for
the state of KY. Along with this, it also facilitates the Community Partners to create Referrals for their
organization or services and get an holistic view of the overall performance of their resources.
Responsibilities:
Project 2: October 2019- Feb 2020
Client: Disney
Studio was utilizing salesforce platform to manage its marketing activities for one of its television group. Salesforce was helping client to store and manage campaigns and activities along with associated tasks.
Responsibilities:
Project 3: April 2018- October 2019
Client: Fox Studio - Home Entertainment Marketing Platform
The Home Entertainment platform helps folks in planning different promotions for films, TV contents for different formats. The system helps in planning, creating and managing different promotions across different territories, regions, channels and formats.
Responsibilities:
Project 4: January 2018- March 2018
Client: Fox Studio – NatGeo
The project included two main modules namely Talent Management and Product Management. It was maintaining demographics, event requests, gift requests etc. and capturing the idea for a content and passing through various stages of building on the idea, sending it for approval.
Responsibilities:
Client: Apttus -Quick Approval Process November’16
Description: This functionality allows quick setup of an approval process within 1-2 minutes, avoiding multiple clicks and navigations.
Company: Apttus - Quote Compare September’15
Description: This page compares the Quotes under an Opportunity, compares its Products, and then allows you to merge those in another new Quote.
Company: Apttus -E-Commerce June’16
Description: Components built on E-Commerce
Company: Nokia -Partial Ordering of Orders June’17
Description: This helps us placing an order, allowing different quantity of a product based on different locations.
Responsibilities:
AWS
Salesforce
API development
Software security
Refactoring code
Debugging techniques
Software architecture design
Integration testing
Data structure
Salesforce Platform Developer 1
Applause Award *3
Accolade*2
Data Architecture and Management Designer
Salesforce Platform Developer 1