Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Mansi Shah

Independent Contractor
Bedford,TX
Mansi Shah

Summary

Dynamic professional with a proven track record at DFW Airport, excelling in operational efficiency and customer service. Skilled in route planning and regulatory compliance, I fostered interdepartmental collaboration to enhance service delivery. My strong communication and defensive driving skills ensure a safe and satisfying experience for all clients.

Overview

18
years of professional experience

Work History

Self Employed Services

Babysitter
2018 - 01.2024

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Private Cosmetology Salons in USA & Gujarat
USA & India

Cosmetologist
01.2008 - 01.2024

Job overview

  • Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
  • Organized workshops on beauty and wellness, positioning salon as thought leader in local beauty community.

Uber
DFW Metroplex

Professional Driver
2025 - Current (1 education.year_Label & 4 education.months_Label)

Job overview

  • Executed efficient navigation of city routes to enhance passenger service and satisfaction.
  • Oversaw maintenance of vehicle cleanliness and operational efficiency to enhance overall passenger experience.
  • Optimized route planning by adapting to fluctuating traffic conditions, ensuring timely deliveries.
  • Interacted with passengers to enhance overall ride experience and satisfaction.
  • Managed monitoring of ride-sharing app technologies to enhance user experience and operational efficiency.
  • Addressed customer inquiries efficiently to improve overall service quality.

DFW Airport
Grapevine, TX

Manager/Customer Service
2024 - 2025 (1 education.year_Label)

Job overview

  • Managed airport operations on a daily basis, prioritizing compliance with safety and regulatory requirements.
  • Designed and executed process enhancements aimed at increasing operational efficiency throughout teams.
  • Orchestrated interdepartmental collaboration to minimize service delays and improve operational flow.
  • Developed and implemented staff scheduling and resource allocation strategies to maximize operational effectiveness during high-demand periods.
  • Designed and implemented comprehensive training initiatives for new hires, emphasizing safety protocols and exceptional customer service standards.
  • Cultivated a motivated workforce to drive productivity and foster engagement in daily tasks.

Education

Texas DMV
Bedford, TX

Driver's Test Pass from Driver's License Class B

Gujarat Secondary School
Navsari, Gurajat

High School Diploma from General Studies

University Overview

Final Exam Result: Passed

Texas A&M University
College Station, TX

Continuing Education Certificates from Early Childhood Education
01.2026

University Overview

Current Active Certificates from Texas & M:

- Child Maltreatment: A Guide for Childcare Professionals, 2026 (2 clock hours)

- Creating Outdoor Learning Environments, 2026 (2 clock hours)

- Outdoor and Nature Play and Physical Development, 2026 (2 clock hours)

- Stress, Trauma and Resilience in Preschoolers, 2026 (2 clock hours)

- Stress Management for Early Childhood Professionals, 2026 (2 clock hours)

-Social Emotional Development in Preschool, 2026 (2 clock hours)

- Brain Development, Sudden Infant Death Syndrome, and Abusive Head Trauma: Shaken Baby Syndrome, 2026

Texas DFPS : Recognizing and Reporting Child Abuse and Neglect (1 clock hours)

Neha's Academy
Dallas, TX

Certificate of Achievement from Diploma in Hair Dressing
03.2020

Skills

City and non-city driving

Route planning

Safe driving record

Transportation

Defensive driving

Regulatory compliance

Vehicle maintenance

Traffic laws

Accomplishments

Certificate of Appreciation

DFW Airport Employee of the Month for outstanding dedication to service and exceptional performance.

Awarded in: 2024

Timeline

Cosmetologist

Private Cosmetology Salons in USA & Gujarat
01.2008 - 01.2024

Texas DMV

Driver's Test Pass from Driver's License Class B

Gujarat Secondary School

High School Diploma from General Studies

Texas A&M University

Continuing Education Certificates from Early Childhood Education

Neha's Academy

Certificate of Achievement from Diploma in Hair Dressing

Babysitter

Self Employed Services
2018 - 01.2024

Professional Driver

Uber
2025 - Current (1 education.year_Label & 4 education.months_Label)

Manager/Customer Service

DFW Airport
2024 - 2025 (1 education.year_Label)
Mansi ShahIndependent Contractor