Summary
Overview
Work History
Education
Skills
Certification
Front End Tools
Languages
Timeline
Generic

MANSOOR SARWAR

Ashburn,VA

Summary

With 19 years of experience as a Business Consultant, including 10 years of specialized experience in AEM, I have a strong track record of delivering successful projects and solutions for High profile vendors and client. I am a fast learner and have a proven ability to adapt to new challenges, as demonstrated by my successes in taking on new roles and projects throughout my career. Some notable accomplishments include (AEM Business Practitioner, Scrum Master, MCSE, MCDBA, VMware, Tibco, FileNet). I am seeking a new, challenging role to continue my career growth and am confident that my skills and experience make me a strong fit for any organization as I have worked in different business domains like Health care, Infrastructure, Banking & investment, mortgage, and Oil & Gas.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Business/QA Lead

Perficient
06.2023 - Current
  • Led the QA team in implementing efficient testing processes and methodologies, utilizing PractiTest as central test management tool
  • Orchestrated the seamless commencement of builds and deployment of code across multiple environments, ensuring a controlled and error-free release cycle
  • Spearheaded the integration of PractiTest into the testing workflow, optimizing test case management, execution, and reporting
  • Collaborated with development and operations teams to establish a robust build pipeline, enhancing code quality and expediting the release timeline
  • Actively participated in cross-functional meetings to align testing efforts with development goals, fostering a collaborative and agile testing environment.

Senior Business Consultant

Capgemini, Vanguard, AIG, CitiBank
11.2021 - 06.2023
  • Used Jira/Rally for User stories and defects
  • Worked closely with Lead devs, Architects and Content authoring team for content migration
  • Involved in Sprint planning and content migration planning
  • Coordinated with 3rd party to add new vendors
  • Facilitated offshore and on shore teams during the deployment
  • Collaborated with cross functional teams to identify process improvements and implemented solutions using Dynamics 365
  • Assisted in implementation of Dynamics 365 for the finance department
  • Helped to gather requirements and develop system documentation.

Toyota, PERFICIENT, US
10.2021 - 11.2021
  • Created documentation to identify differences between current and desired system capabilities
  • Utilized Jira to track user stories and defects
  • Collaborated with offshore teams
  • Led the team in the transition from legacy to AEM
  • Worked with QA team to develop test plans
  • Closely interacted with lead developers, architects, and the content authoring team to plan and execute content migration
  • Participated in sprint planning and content migration planning.

Senior Business Consultant

EHI, PERFICIENT, US
01.2021 - 08.2021
  • Developed workflow, lead generation forms, and MSM authoring guide
  • Created training materials and provided training to clients on workflow, lead generation forms, and other relevant topics
  • Utilized Confluence for documenting user stories, workflows, and other authoring documentation
  • Utilized Jira for tracking user stories and defects
  • Worked with AEM 6.5 to create editable templates, implemented URL redirects
  • Created training material and provided training to clients on AEM, MSM, Workflows, and lead forms
  • Collaborated closely Product owners, developers, and architects
  • Participated in user acceptance testing for different lang locales.

Senior Business Consultant

Ansys, PERFICIENT, US
06.2020 - 12.2020
  • Collaborated closely with product owners to address blockers and ensure timely resolution
  • Worked closely with POs to understand the overall vision for the product and the needs of stakeholders
  • Engaged with client teams, including digital marketing and development teams, to clarify integration points and dependencies
  • Worked with the Google Analytics team to create stories for data validation
  • Utilized Azure DevOps/TFS to track user stories and defects
  • Created presentations and trained quality assurance professionals and business analysts on using editable templates
  • (AEM 6.5) Gathered and reviewed requirements with both business and technical stakeholders
  • Worked with developers and the Scrum Master to estimate story points for user stories and ensured sufficient delivery of story points in each sprint.

Senior Business Consultant

IMPACT SOLUTIONS, NUTRIEN
01.2020 - 05.2020
  • Utilized Fast Field and Form.IO to design and develop forms
  • Collaborated with various teams to identify requirements for forms
  • Worked closely with Product owners to understand overall vision for the product and the needs of stakeholders.

CATERPILLAR, PERFICIENT, US
02.2019 - 01.2020
  • Worked closely with Product owners to address blockers in timely manner and understand the overall vision for the product and the needs of stakeholders
  • Collaborated with client teams, including digital marketing and development, to clearly outline integration points and dependencies
  • Assisted the Google Analytics team in creating stories for data validation
  • Utilized Jira and Azure DevOps to track user stories and defects
  • Developed editable templates and created policies and templates for teams
  • Participated in various proof of concept stories
  • Created pages from editable templates and authored header and footer content
  • Validated PIM data feed rules for various product categories and ensured correct model displays
  • Used AEM 6.3 and 6.4 to create editable templates and trained QA and business analysis professionals on their user
  • Gathered and reviewed requirements with both business and technical stakeholders and created various documents, such as authoring guides and glossary documents
  • Worked with developers and the Scrum Master to estimate story points for user stories and ensured sufficient delivery in each sprint.

Lead Business Consultant and Scum Master

CIBC, Emergitel, Canada
01.2017 - 12.2018
  • Facilitated daily stand ups, sprint planning meetings, sprint reviews, and sprint retrospectives
  • Coordinated activities across Scrum teams during sprints
  • Worked closely with Product owners to maintain sprint velocity and resolve blockers in a timely manner
  • Utilized Jira for tracking sprint progress and generating reports
  • Captured requirements for content management platform redesign
  • Utilized Jira to write epics, user stories, and report defects
  • Gathered and reviewed requirements with both business and technical stakeholders and worked closely with the project manager to establish clear timelines and align them with key deliverables
  • Managed multiple projects using both Agile/Scrum and Waterfall approaches
  • Conducted a detailed analysis of the current platform to identify areas for improvement as part of the content platform redesign
  • Collaborated with client reams, including Digital Marketing, Legal & Compliance, and development, to clarify integration points and dependencies
  • Maintained requirements in business requirement documents and functional requirement documents for Waterfall projects
  • Created process maps to document current vs
  • Future state for various features such as primary navigation, site map, permissions, user groups, workflows, and mobile features
  • Led the upgrade from AEM 6.1 (Classic) to 6.3 (Touch UI) and wrote detailed requirements for user groups and permissions to outline the process for content changes and necessary workflows for review and approval
  • Worked on the platform redesign for a back application and closely collaborated with the QA and development teams throughout the defect management process
  • Facilitated user acceptance testing and created UAT test cases and test users.

Senior Consultant/Content Management Consultant

Groundswell group, Canada
09.2015 - 11.2016
  • Worked in Scrum teams to prioritize and deliver feature for a client’s website
  • Written Epics to capture business requirements and translated them into detailed User stories
  • Facilitated various sprints activities including planning, review, and retrospective meetings, and managed the project backlog and story prioritization using Poke Planning
  • Used Confluence and Jira for project documentation and story management
  • Assisted content authors with UAT Testing and provided best practices for page authoring
  • Created a custom workflow for content review and approval and provided updates and identified issues to endure timely completion of task
  • Facilitated QA during test case writing and planning and provided technical details for AEM authors as needed
  • Worked with architect to capture requirements for asset updates in DAM during asset migration and created a permission matrix for custom groups and permissions for the client’s website.

Senior Consultant/Content Management Consultant

Groundwellgroup, Calgary, Canada
01.2014 - 08.2015
  • Strong background in BI tolls such as Universe Designer, Web Intelligence, and Business Object Design Studio
  • Expertise in Tibco technologies including RV, EMS, TRA, BW and Adaptors
  • Experience in installing and configuring these tools and setting up load balancing and fault tolerance for BW engines
  • Administration- of deployed services using Tibco Administrator and use of Hawk rule bases for monitoring
  • Experience with VMware, including the administration of Virtual Center, Lab Manager, and vCloud Director
  • Strong Project management skills, including the ability to create project charters, scope documents, and schedules, and to lead meetings and engage with stakeholders
  • Experience with feasibility studies, requests for proposals, and reports
  • Development of documents for knowledge transfer and troubleshooting.

Senior Consultant/Content Manager

CGI, VA
10.2009 - 07.2013
  • Created various artifacts to effectively capture business requirements, functional requirements, business rules, and process maps for “as is” and “to be” states
  • Written Business Epics and Technical User stories and used Jira for story management
  • Backlog management, sprint velocity, and defect management
  • Created detailed Permissions matrix outlining groups and permissions in AEM, and created custom groups and permissions based on client needs
  • Provided mentorship and quality assurance oversight to professional services engineers and managed an offshore team for training and system management
  • Worked on AEM upgrades, highlighting version differences, and facilitated CQ5 environment setup, template development, and component development
  • Written requirement for page customization in CQ5/AEM and outlined technical requirements for various components
  • Created an author experience guide and outlined the functionality of OOTB workflows for Assets, Approvers, and Editors
  • Assisted with asset updates and asset management in the DAM and provided support to authors during UAT testing
  • Implemented and configured web content management solutions using AEM (CQ) and technologies such as JavaScript and web services
  • Acted as a point of contact foe escalations, managed, and reported on project progress, and ensured SLAs were met in a timely fashion
  • Provided analysis to monitor work steam milestone reports and escalated any potential schedule impacts
  • Led hand-on technical implementation and remediation on complex projects, and worked on project estimation, development of project plans, and status reports.

Infrastructure Consultant/ Configuration Manager

CGI, VA
08.2006 - 10.2009
  • Administration of Rational Clear Case and Clear Quest
  • Administration and maintenance of ESX servers and SAN/NetApp storage
  • Installation and administration of Citrix servers, management of Terminal Server/Citrix licenses, and administration of virtual machines
  • Troubleshooting and maintenance of VMware, coordination with offshore team, and involvement in disaster recovery planning
  • TCP/IP LAN/WAN administration, DNS and DHCP administration
  • Design, development, and maintenance of computer systems and software, including checking system requirements and setting up FileNet software
  • Installation, configuration, and troubleshooting of WebSphere and WebLogic
  • Conducted software builds for large, complex application, including multiple 3rd party components/technologies and performed regression, unit, and smoke testing
  • Wrote various documents including user guides, release notes, training guides and testing material
  • Migrated code from development to staging to test environments, communicated status to other teams, and facilitated that packing and delivery of installation instructions, scripts, and software
  • Used Ant and Pearl script to perform builds for Oracle, SQL server, and DB2 and handled patch requests
  • Installed software and set up different environments.

Education

MBA - Project Management

01.2010

BS - Health Admin

01.2005

Skills

  • AEM 61-66
  • Dynamics 365
  • SharePoint
  • Performance Testing
  • Software Development Lifecycle
  • Requirements Analysis
  • Regression Testing
  • Quality Processes
  • Agile Methodology
  • User Acceptance Testing
  • Quality Assurance
  • Gap Analysis
  • Search Engine Optimization
  • Analytics

Certification

  • Microsoft Certified System Engineer – MCSE
  • VCP 5 - VMWARE
  • Microsoft Certified Database Admin – MCDBA
  • Workforce Mobility – VMWARE
  • File Net P8 3.5.0 – IBM
  • ITIL v3
  • Certified AEM Business Practitioner
  • ADOBE
  • CSM

Front End Tools

  • MS Office
  • SQL
  • Plus
  • MS Access
  • MS Visio
  • WinSCP3
  • AQT
  • Rapid SQL
  • PVCS
  • Rational Clear Case
  • Clear Quest
  • Req Pro
  • Remedy
  • Hummingbird
  • Hyper V
  • Citrix
  • Xen
  • SCCM
  • SQL Query Analyzer
  • Snag It
  • Toad
  • Hyena
  • Service Now
  • AZURE Dev Ops
  • JIRA

Languages

English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Senior Business/QA Lead

Perficient
06.2023 - Current

Senior Business Consultant

Capgemini, Vanguard, AIG, CitiBank
11.2021 - 06.2023

Toyota, PERFICIENT, US
10.2021 - 11.2021

Senior Business Consultant

EHI, PERFICIENT, US
01.2021 - 08.2021

Senior Business Consultant

Ansys, PERFICIENT, US
06.2020 - 12.2020

Senior Business Consultant

IMPACT SOLUTIONS, NUTRIEN
01.2020 - 05.2020

CATERPILLAR, PERFICIENT, US
02.2019 - 01.2020

Lead Business Consultant and Scum Master

CIBC, Emergitel, Canada
01.2017 - 12.2018

Senior Consultant/Content Management Consultant

Groundswell group, Canada
09.2015 - 11.2016

Senior Consultant/Content Management Consultant

Groundwellgroup, Calgary, Canada
01.2014 - 08.2015

Senior Consultant/Content Manager

CGI, VA
10.2009 - 07.2013

Infrastructure Consultant/ Configuration Manager

CGI, VA
08.2006 - 10.2009

MBA - Project Management

BS - Health Admin

Similar Profiles

CREATE PROFILE
MANSOOR SARWAR