Mansour Alshawi

I was in customer service at IKEA. I solved huge customer problems at the front desk and call center, and I am an experienced customer service professional with a strong background in conflict resolution and issue management. Skilled at handling high-pressure situations, de-escalating complaints, and delivering fast, effective solutions to ensure customer satisfaction. Known for empathy, active listening, and maintaining a calm, professional demeanor in all interactions.

I was a sales co-worker, sometimes team leader. sales professional, with almost 2 years of experience in retail and B2B, a proven track record of consistently exceeding sales targets, building strong client relationships, and driving revenue growth. Skilled in consultative selling, lead generation, and closing deals. Strong communication, negotiation, and problem-solving abilities. The profits I have made during my career exceed 2 million. In the end, I won Employee of the Month three times, and I received a lot of honors.

I was a programmer (full stack) in the Communications and Information College in the talent section. In three months, I built an app and a website using a Firebase database with a lot of features. In short, that app can register the students for courses, events, discussions, and more after they sign in or sign up.