Mantia Griffin

• Managed approximately 20 to 30 incoming calls, emails per day from clients. Took accurate messages.
• Process new clients – have them fill out new client information form and get copy of their driver’s license
• Open and distribute mail
• Billing – Process bills to clients as well as other office bills
• Research and implement new software for billing
• Scan documents and update files
• Shred documents.

Responsible for extracting client job requisitions from multiple tools and cascading them to the appropriate entities

• Remotely onboard candidates for different positions
• Send all onboarding paperwork to candidates using Now software
• Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
• Process I-9
• Communicate with candidate via telephone regarding paperwork
• Track progress of candidate and escalate if paperwork was not returned in a timely manner
• Central point for receipt and distribution of all job requisitions
• Track job submittals and status of each on a daily basis
• Process all job orders for 30 accounts
• Reception duties as needed
• Participate in special projects and other duties as needed
• Work closely with SDC in Denver.

• Process payroll
• Mail processing, to include but not limited to scales/meters mailing process
• Prepare Daily Census from midnight report/Dashboard
• Process prior days report from Sun Trust Bank and reconcile report
• Enter private cash from lockbox on a daily basis
• Reconcile associate time sheets daily/edit punches
• Managed approximately 30 incoming calls, emails and faxes per day from customers
• Conduct in-service for time punches/vacation
• Process Key Factor Report from hours by labor report
• Process prior business day report bank cash daily
• Release Receptionist for lunch and also morning break
• Look up checks sent to lockbox daily and enter cash for resident liability
• Reconcile facility petty cash as well as Resident Trust cash box
• Assist with orientation (HR/Payroll, benefits)
• Process benefits enrollment and open enrollment
• Benefits – medical, dental, vision, short term disability
• Maintain associate’s attendance records
• Assist with end of month closing (Business Office)
• Open, process and distribute mail
• Knowledge of Medicaid application process.

• HR Functions/Track & Process Applications
• Maintain high level of integrity and confidentiality
• Ensure that applications are filled out correctly
• Managed approximately 20 - 30 incoming calls. Screen phones calls, taking accurate messages as required
• Accounts Payable
• Order and requisition office supplies
• Reconciliation of Petty Cash
• Offer beverages to visitors waiting for administrative personnel
• Issue and collect identification badges as clients/customers sign in/out
• Receive, sort, and distribute mail as directed
• Receive request from within the facility and locate personnel through paging system
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc
• Ensure administrative supplies have been replenished in work areas as necessary
• Ensure that work/assignment areas are neat, clean, and office equipment is covered before leaving such areas on breaks, end of workday, etc
• Process Invoices for payment, apply GL Codes, and ensure that invoices are accurate
• Maintain mileage log for passenger van.
• Developed client rapport by efficiently addressing incoming correspondence and resolving 15 A/P inquires per day.