Manu Shanker
Columbus,OH
Summary
Dynamic software development professional with over 22 years of experience architecting innovative solutions and translating complex business objectives into actionable IT strategies for leading enterprises including JP Morgan, Walmart Insurance, ANZ, and US Bank. Proven track record in guiding engineering teams to deliver enterprise-grade systems excelling in scalability, security, and performance while establishing reference architectures and design patterns that ensure consistency across diverse software implementations. Expertise includes developing architecture roadmaps for critical product areas such as Fraud and Risk, Account Originations, and Marketing Management, with a strong focus on promoting Environment as Code practices and integrating Machine Learning into fraud detection strategies. Recognized for driving IT transformations from legacy systems to modern cloud-based solutions while setting architectural standards and fostering talent development within technical teams. Worked on Machine Learning Models integrated with fraud detection and leveraged Agentic AI for banking operations
Overview
26
26
years of professional experience
Work History
Principal Engineer
JP Morgan Chase
10.2017 - Current
- Bring in constant Innovation across all channels In fraud Risk , modernize POS fraud , Payments, Offers and digital platforms
- Design and Build systems for Fraud Risk , Marketing and offers for Connected commerce
- Design and promote innovative solutions and frameworks using AI like Agentic AI in operations and Customer service for connected commerce
- Build IT roadmaps and architecture solutions for Digital Account opening for Credit Originations , Lending and Fraud Risk , Digital Offers and Check deposit products
- Reference architecture for case management, data pipeline from on prem to AWS
- Digital Experiences for customer servicing using virtual assistants
- Architect Payment and Originations solutions for Risk using Machine learning scores, ID and Fraud Scores from Bureaus
- Integration of third parties, merchants payment and POS authorization in to Chase ecosystem
- Leading application migrations to public cloud from Chase private cloud and on -prem
- Work with business owners and fraud strategy owners to drive the Future state and also provide tactical solutions to keep business running smoothly
- Work with Chase Gaia cloud platform owners to drive the planning and provisioning of cloud Capabilities to different business
Development Director
Cognizant Technology Solutions
03.2011 - 09.2017
- Responsible for design and delivery of solutions for Walmart Insurance , US bank , ANZ bank projects
- Engage with technical and business stakeholder for solutions delivery and planning
- Review estimations for Pega and IBM BPM projects and providing solutions to Business use-cases along with architects and presales teams
- Drive design and architecture sessions and present solution architecture for upcoming opportunities
Development Manager
Mahindra Satyam
08.2010 - 02.2011
- Drove large scale software development projects for Singapore Govt, Citibank and Cisco in USA
- Stakeholder management along with project delivery including Design, development and Deployment of applications in production
- Responsible for engagement level reporting and revenue growth in Satyam
- Identification and Resolution of project/ solution level dependencies and risks
- Manage the technical evaluation and onboarding external technology tools and frameworks
Development Manager
Syntel Corp
09.2005 - 09.2008
- Lead Software development Projects for Clients like Amex , Airlines reporting corporation and PNC Bank
- Worked as Tech lead in Amex(GPP Platform reverse engineering) and Development Manger for ARC and PNC bank
Sr Software Engineer(Consultant)
Cognizant Technology Solutions India Pvt. Ltd
01.2004 - 09.2005
- Architecting and implementing technical solutions in document management domain using FileNet P8 platform and other FileNet tools to different verticals like banking and finance, insurance and retail. This involves project support by preparing proposals and preparing architecture and high level design for development projects
Software Engineer
HCL Technologies
04.2003 - 01.2004
- This project in HCL was on development of a record management system based on some record management standards like PRO and DOD. Record management system will enable the management of the record life cycle encompassing the creation, review and disposition of records.
Software Developer
E-Samsung UMIT InfoTech Pvt Ltd
09.2001 - 04.2003
- Worked as developer on a workflow application Java and related technologies
Software Programmer
Geotouch India Pvt Ltd
09.1999 - 08.2001
- Development of Geographic Search Engine using Java
Skills
- Strong design experience of microservices and API based ecosystems using Kafka/ event APIs , Rest APIs and hosting it on private clouds containers and pods , EC2, EKS and Lambda functions
- Home grown chase Machine Learning Platforms, EMR and Sagemaker, Claude, Amazon bedrock
- Experience on Amazon RDS, Amazon Dynamo DB, Cassandra, Graph DB(Neo4J)
- Data cataloging products like AWS Glue, Athena, and homegrown DPL frameworks
- Visio and ArchiMate Modelling tool, Rational
- Spring , Springboot and MVC
- Rules and BPM tools like IBM ODM , Pega PRPC , Sapiens
- Machine Learning Models hosting platforms and AWS based AI tools
- Knowledge of PYSpark , Panda , Matlab and Spark NLP
- CICD tools and frameworks (Jules , Jenkins, Bitbucket )
Awards
Cognizant BPM Awards - Guiding Light Award for Q1 2013 and Q2 2014
Disclaimer
Place: Columbus, Ohio ( Manu Shanker)
Timeline
Principal Engineer
JP Morgan Chase
10.2017 - Current
Development Director
Cognizant Technology Solutions
03.2011 - 09.2017
Development Manager
Mahindra Satyam
08.2010 - 02.2011
Development Manager
Syntel Corp
09.2005 - 09.2008
Sr Software Engineer(Consultant)
Cognizant Technology Solutions India Pvt. Ltd
01.2004 - 09.2005
Software Engineer
HCL Technologies
04.2003 - 01.2004
Software Developer
E-Samsung UMIT InfoTech Pvt Ltd
09.2001 - 04.2003
Software Programmer
Geotouch India Pvt Ltd
09.1999 - 08.2001
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