Manuel Acevedo
2506 Lawndale Road
Summary
Dynamic warehouse assistant with proven expertise at Bin Hub LLC in inventory management and order fulfillment. Recognized for enhancing accuracy through meticulous attention to detail and effective team collaboration. Proficient in forklift operation, ensuring workplace safety while maintaining high productivity standards. Committed to delivering exceptional customer service and optimizing operational efficiency.
Overview
15
15
years of professional experience
Work History
Warehouse Assistant
Bin Hub Llc
1100 Griffin Road Lakeland
10.2023 - 03.2025
- Operated forklifts and pallet jacks to transport materials safely within warehouse.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Loaded and unloaded shipments efficiently, maintaining productivity standards.
- Prepared orders for shipment, verifying accuracy of items picked.
- Collaborated with team members to optimize workflow and minimize downtime.
- Maintained cleanliness and organization of storage areas to enhance operational efficiency.
- Supported training of new staff on warehouse procedures and safety protocols.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
Tow Truck Driver
Dons Towing
Fleetwood, PA
04.2010 - 09.2023
- Operated tow truck to safely transport vehicles from various locations.
- Conducted vehicle inspections to ensure safety compliance and operational readiness.
- Assisted customers with roadside issues, providing exceptional service and support.
- Managed documentation of towing activities, including invoices and incident reports.
- Collaborated with dispatch to optimize response times for service requests.
- Maintained cleanliness and organization of towing equipment and vehicles.
- Adapted to changing road conditions and emergency situations while driving safely.
- Enhanced customer satisfaction through effective communication and problem-solving skills.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Education
High School Diploma -
Reading High School
Reading, PASkills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Maintaining workplace safety
- Order picking
- Cleaning and sanitizing
- Problem-solving
- Picking and processing
- Loading and unloading
- Heavy lifting
- Forklift operation
- Order picking and processing
- Storage organization
- Decision-making
- Warehouse safety
- Workplace cleanliness
- Pallet jack handling
- Palletizing
- Receiving shipments
- Trash disposal
- Commercial vehicle operation
- Materials inspection
- Materials handling
- Basic mathematics
Timeline
Warehouse Assistant
Bin Hub Llc
10.2023 - 03.2025
Tow Truck Driver
Dons Towing
04.2010 - 09.2023
High School Diploma -
Reading High School