I am a fun loving individual who enjoys spending time with my family. I make it a point to live life to the fullest and make every moment count, all the while understanding the importance of a stable career in the field I have chosen. My commitment to the automotive industry is apparent by my unwillingness to sacrifice my values and my understanding that my number one priority is and always will be to protect the company that I work for. I am no stranger to commitment or long hours. I am not a "fair weather" manager and do not believe in moving frivolously from company to company.
Overview
29
29
years of professional experience
Work History
General Sales Manager
Quality Chevrolet Of Escondido
12.2010 - Current
Developed and strengthened high-performance sales team increasing gross profitability from $300,000/mo to over $1,000,000/mo. with steady year over year growth.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Upheld company policies and implemented standards fairly.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Supervised sales team of 20+ people, stepping in to support employees and deliver smooth sales processes for clients.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
Maintained ethical and positive working environment to reduce turnover and promote high retention rates
Closed lucrative sales deals using strong negotiation and persuasion skills
Developed and strengthened high-performance sales team increasing gross profitability from $300,000/mo to over $1,000,000/mo. with steady year over year growth.
Sales Manager
Lake Chevrolet
Lake Elsinore, CA
07.2010 - 12.2010
Handled customer relations issues, enabling quick resolution and client satisfaction.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Assisted sales team with completing customer transactions and managing issues.
Trained new associates in successful sales and performance strategies.
Demonstrated exemplary customer service by engaging clients on sales floor.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
General Sales Manager
Moreno Valley Chevrolet
Moreno Valley, CA
02.1994 - 07.2010
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Upheld company policies and implemented standards fairly.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Martial Arts Instructor at Carlson Gracie Escondido / Escondido Center for Martial ArtsMartial Arts Instructor at Carlson Gracie Escondido / Escondido Center for Martial Arts