Manuel Barquin
North Miami Beach,FL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Motivated, upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
23
23
years of professional experience
Work History
Server
Fuego By Mana
3861 NE 163rd St, North Miami Beach, FL 33160
01.2015 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
Server
City Hall
2004 Biscayne Blvd NE 20th St Miami, FL 331
01.2011 - 01.2015
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Soyka
5556 NE 4th Ct, Miami, FL 33137
01.2001 - 01.2011
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Andiamo
5600 Biscayne Blvd, Miami, FL 33137
01.2001 - 01.2011
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Miguel Angel High School
Mexico07.1994
Skills
- Strong Work Ethic
- Exceptional customer service
- High-volume dining
- Sales expertise
- Food Running
- Team Player
- Reliable and Responsible
- High Energy and Stamina
Timeline
Server
Fuego By Mana
01.2015 - Current
Server
City Hall
01.2011 - 01.2015
Server
Soyka
01.2001 - 01.2011
Server
Andiamo
01.2001 - 01.2011
High School Diploma -
Miguel Angel High School