Manuel Barquin
El Paso,TX
Summary
Customer-oriented General Manager with 20+ years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
29
29
years of professional experience
Work History
General Manager
Church Bar
El Paso, TX
12.2019 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Created schedules and monitored payroll to remain within budget.
- Developed service and sales strategies to improve retention and revenue.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Restaurant Owner
Zona Centro Mexican Eatery
El Paso, TX
05.2017 - 03.2020
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Established standards for quality control, customer service, health and safety regulations.
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Created promotions and special events to attract customers and boost sales.
- Developed menus that featured local ingredients while meeting customer demands.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
General Manager
Dark Horse Tavern
El Paso, TX
06.2012 - 12.2016
- Successfully oversaw multiple facets of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
Restaurant Manager
Ardovinos Desert Crossing
Sunland Park, NM
05.2008 - 03.2012
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Established policies for cash handling procedures to maximize security measures.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Provided exceptional customer service by anticipating guest needs before they arise.
Operation Specialist
US Navy
San Diego, CA
08.1995 - 10.2006
- Conducted maintenance checks on all equipment and systems.
- Verified completion of orders from higher authority.
- Analyzed data from various sources to make informed decisions.
- Employed equipment to control missile launches.
- Supported decision-making by interpreting graphic displays and information.
- Controlled communication devises on US Naval bases for smooth daily operations.
- Updated US Navy commanders on aircraft and forces' status.
- Monitored video displays and accessed control activities, fire systems and life safety systems.
- Gathered, controlled and destroyed communication materials.
- Managed communications between personnel for continual connections during missions.
Education
Engineering (Pre-Engineering)
El Paso Community College
El Paso, TX05-2010
Skills
- Operations Oversight
- Advertising and marketing
- Staff Supervision
- Branding
- Sales
- Business Development
- Bilingual
- Product costing
- Budgeting and cost control
- Leader
- Analytical Skills
Languages
Spanish
Professional
References
References available upon request.
Timeline
General Manager
Church Bar
12.2019 - Current
Restaurant Owner
Zona Centro Mexican Eatery
05.2017 - 03.2020
General Manager
Dark Horse Tavern
06.2012 - 12.2016
Restaurant Manager
Ardovinos Desert Crossing
05.2008 - 03.2012
Operation Specialist
US Navy
08.1995 - 10.2006
Engineering (Pre-Engineering)
El Paso Community College
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