Manuel Capellan
Summary
Dynamic and adaptable professional with a proven track record at Communities In Schools, CIS, enhancing operational efficiency and customer satisfaction. Excelled in problem-solving and teamwork, demonstrating a goal-oriented mindset and Spanish fluency. Expertise in computer skills and client relationships, significantly contributing to team success and customer loyalty. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Sales Associate
Oakley Vault
Round Rock, TX
10.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Manager and sales lead
Intern
Communities In Schools, Cis
Kingsville, TX
08.2023 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Interacted with clients by phone, email, or in-person to provide information.
- Completed assessments and interventions with students,
Child Watch Staff Attendant
YMCA
Hutto, TX
06.2022 - 08.2022
- Increased parent satisfaction by maintaining open lines of communication and providing regular updates on their child''s progress during their time in care.
- Promoted positive behavior among children through clear communication, consistency, and appropriate reinforcement strategies.
- Enhanced child safety by implementing strict supervision protocols and maintaining a clean, organized play area.
Education
Bachelor of Science - Social Work
Texas A&M University - Kingsville
Kingsville, TX05.2024
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Computer Skills
- Goal-oriented mindset
- Client Relationships
- Spanish Fluency
- Telephone Etiquette
- Initiative
Timeline
Intern
Communities In Schools, Cis
08.2023 - 05.2024
Child Watch Staff Attendant
YMCA
06.2022 - 08.2022
Sales Associate
Oakley Vault
10.2018 - Current
Bachelor of Science - Social Work
Texas A&M University - Kingsville
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